Question about Symantec Winfax Pro 10.03 (winfax10.03) for PC

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Broadcast Fax Sending


Hi Guys,
I'm having transmission problems sending fax messages from WinFax to customers. I'm about to send flyers via fax to all possible clients (roughly around 1000 numbers) but 1 fax number takes 7~8 mins to finish. I'm sending 3 pages of flyer with a total of 500KB. We already tried to trim it down to 390KB but still the same rate of transmission.
My set-up consist of a Pentium 4 >2.0Ghz >1GB RAM Desktop PC, a residential line connected to a 56Kbps fax modem, and a WinFax Pro 10.03 fax software.
Please advise of steps and/or configuration changes to speed up the faxing.
I would greatly appreiate any comments and suggestions.
Best Regards,

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Change the resolution to STANDARD. This will cut your send times by 50%


Posted on May 30, 2009

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1 Answer

When transmiting it connects ok it negotiate ok but at the trainning phase it disconnects, it receives perfectly. very strange


Try sending more then one fax to different recipients, otherwise it is not clear if the problem is specific to sending to one machine, or all fax machines. You also should post the type of fax modem you are using, if you are using a VoIP (Internet) telephone line, and the current settings in WinFax under Tools, Program Setup, Modems & Communications Devices. http://www.getfaxing.com/forums

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On my activity report, under comment is states TX ECM I know the TX is transaction (I think?) what does ECM stand for


ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the fax machine to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their
integrity.
Sufficient memory must be available in your FAX/MFC for this feature to work.ECM (Error Correction Mode) Detects errors during fax transmission and resends the page(s) that had an error.
If you have Call Waiting, RingMaster, Voice Mail, an answering machine, alarm system or any other
custom feature on a single phone line with your fax machine, it may create a problem sending or
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For Example:
Your Brother machine handles the Caller ID and Call Waiting/Caller ID subscriber services.
However, if you subscribe to only Call Waiting or some other custom service and its signal comes
through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt
or disrupt the fax data. Brother's ECM feature should help overcome this problem. This condition
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information on a single, shared line with custom features. If avoiding a slight interruption is crucial
to your business, a separate line with no custom features is recommended.

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This is usually a line connection, or dialing problem. Are you sure the fax modem is connected to a working telephone line? are you sure your sending to a fax machine? Do you require any prefix (like a 9) to make an outgoing call? Are you dialing all the proper digits to make a call?

http://www.getfaxing.com/winfax

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