My Inspiron just crashed suddenly while I was
playing a game... When it crashed, the screen went black but several
lights were on. The computer stayed on but the hard drive light was
flashing and along with the flash, there was a click type sound. I
believe my num, caps, and scroll lock may have been lit but I can't
I tried to manually shut down the computer by
holding the power button but it did not work. I then proceded to remove
the battery and the charger. Once I put the battery back in along with
the charger, I tried to turn the computer back on, but it did not. The
computer does not even show that it is charging.
If it helps, this computer was purchased around 2004-05.
If you have some power on the computer, then it could be possible that the LCD panel or video card is dead. To identify the issue, connect it to a external monitor and then start the computer. Press 'Fn' and 'F8' to toggle the display. If the display is seen on the monitor, then replace the LCD panel. If not, the MoBo will ahve to be replaced.
I work in DELL tech support and if the system is under warranty call tech support for a replacement. If you wnat to get the LCD/Mobo replaced then call 800-288-4410 (OWR-out of warranty repair) department.
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Hi, I'm assuming that you're running vista.
It's not a heating issue, otherwise the machine would shut down dead in an instant. It could be a duff ram chip, which would give the problems you are seeing. Simply burn off a Ubuntu disk, and test your Ram.
If it's not that, its a software issue, and may well be Windows Ram management playing up. This is a common problem in all windows OS's.
Boot up off the windows disk (if you have it) and click the 'Repair' option. Alternatively if you have an onboard restore partition, you can click F8 on booting, and 'Repair this computer'.
The initial Dell Screen you see at the begining is your BIOS access. Push F12 repeatedly when you see this screen and it will take you into a system restore mode. It will let you boot from CD first (which your PC is not set up for). You should be able to start the CD fine from there.
How old is the laptop? It could be that the gfx card is dieing or has died and the onboard card cannot handle the games. If it is still under warranty take it back to the place of purchase and get them to repair it. If it is outside the warranty period and it is the gfx card, the only thing you can really do is buy a new card that your motherboard will support.