Question about Dell Inspiron 6000 Notebook

2 Answers

Suddenly crash and cannot reboot

Hey!

My Inspiron just crashed suddenly while I was playing a game... When it crashed, the screen went black but several lights were on. The computer stayed on but the hard drive light was flashing and along with the flash, there was a click type sound. I believe my num, caps, and scroll lock may have been lit but I can't remember.

I tried to manually shut down the computer by holding the power button but it did not work. I then proceded to remove the battery and the charger. Once I put the battery back in along with the charger, I tried to turn the computer back on, but it did not. The computer does not even show that it is charging.

If it helps, this computer was purchased around 2004-05.

Posted by on

  • SlvrDragon50 Sep 06, 2008

    Yes, help would be nice...

  • bigg dadddy Sep 19, 2008

    My laptop the inspiron 6000 also will not fire up. It just flashes 4 times orange and then once green. When i try to turn it on it looks as if its going to turn on but then shuts down. the screen stays black the entire time. HELP>

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If you have some power on the computer, then it could be possible that the LCD panel or video card is dead. To identify the issue, connect it to a external monitor and then start the computer. Press 'Fn' and 'F8' to toggle the display. If the display is seen on the monitor, then replace the LCD panel. If not, the MoBo will ahve to be replaced.

I work in DELL tech support and if the system is under warranty call tech support for a replacement. If you wnat to get the LCD/Mobo replaced then call 800-288-4410 (OWR-out of warranty repair) department.

Posted on Sep 17, 2008

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HI do you need my HELP please post

Posted on Sep 06, 2008

  • Jayson Brollini
    Jayson Brollini Sep 06, 2008

    OK make sure to RATE my help (FixYA) rating should be available for you to see.


    TRY these steps if you haven't already
    1) Remove the Battery and Use the AC/ adapter only
    2) Check the charge light on the Laptop make sure it is on
    3) If you have a second battery try that
    4) if you are holding down the power button and you cannot hear or get any response (sound or a beep or internal hard drive is not spinning ETC.)

    Other options to test
    Note: Did YOU drop your Lap Top or Had it ON the floor or Lap and block the cooling fans ( The CPU and over heat!)

    ( IF you did none of the above)
    1) Your hard Drive could have failed/ but this would still allow you receive power I am thinking that you have something loose on the mother board (Power Supply) or it burned out.
    2) If you smell any burnt electronics (registers/capacitors) then you need to open up the Lap Top and inspect the board
    3) The warranty most likely as expired BUT Please make sure before you Expose the the inside.
    4) Make sure remove the battery and unplug the AC adapter.
    5) open it up (small Phillips screw driver) and check to make sure that all the connection are snug
    6) Now the power supply (if is bad) showed smell but if you have a voltage meter check it .
    7) If you are not seeing any Visible signs of any the mother board being fried and you have a Local PC retailer I would Recommend to replace the power supply and also check their return Policy.
    NOTE: The Lap Top Power supply must be the same rated watts/ amps/voltage
    and if you do not feel comfortable doing the repair see if the PC center will charge you to look at it. if you get the work done there they will "in most cases" won't charge for the initial service to inspect it or test it.

    GOOD LUCK please RATE


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