Question about Apple MacBook Mac Notebook

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Mac freezes my mac suddenly freezes like the pointer and the keyboard i can't use them.

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  • Anonymous Sep 07, 2008

    I am having the same problem, Not sure how to fix it.

  • ctcondoth Dec 20, 2008

    I upgraded from 2 gig to 4 gig using crucial memory.  This is the new 13" aluminum macbook, and it randomly freezes the whole system evidenced by the mouse freezing, keyboard freezing.  You must power the system off manually and then restart.  I spoke with crucial and they said this is a flaw in what they believe is the firmware.  The only solution so far is to remove the memory upgrade and go back to 2 gig original.  This is unsatisfactory as I use vm ware and heavy photo import and stitching programs.  I brought the system to the apple store, they tested it and said it was fine.  Obviously not as it froze immediately after returning home.  Apple should at least recognize the problem and advise the users to either be patient as a fix is in the works, replace the computer with one that works, and or advise whether we should return the memory to crucial for a refund and wait for a fix.  They should if this is the case offer users a free memory upgrade once the problem is resolved.  This problem and lack of full acknowledgement by Apple for a high end product such as the macbook aluminum is unacceptable, and not fair to the loyal user base.  We have two mac minis in our house, two white macbooks, the aluminum macbook, as well as three iphones.  With an overall investment of over $6,000 I feel we deserve an acknowledgment and resolution from Apple.

    Posted Dec. 20, 2008  TH

  • bennytbone Apr 24, 2009

    Macbook alluminium 13 inch 2.4 with 4 gb ram upgrade.
    Macbook randomly freezes, and makes a noise and screen gets lines across it, no keyboard , commands or track pad response, poweroff button hold down restart is the only way out.

    Problem doesnt show up on tests.


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Is there clicking? Usually when this happens it means the harddrive is on the way out. I would back up or transfer your files while you can.

Posted on Sep 08, 2008

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