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Please my bb 8310 has a problem, always showing a message saying BATTERY DRAINED SHUTTING DOWN HANDHELD, please can you help me? i don't know if it's a software or hardware problem...please help
Re: Please my bb 8310 has a problem, always showing a...
Has the phone been charged for a sufficient period of time? if it has, try removing the battery to ensure the contacts are clean with no obstructions. then replace battery and try again
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may be the battery's life is up. try replacing the battery. before buying a new one, try changing with another battery to check if its a battery problem or phone problem
It is the main board. If you have phone insurance through your carrier they should be able to replace it. Otherwise there is not much you can do aside from purchase of a new phone.
If it is a network unlock code you need to contact you're service provider. if it is a keypad unlock code kindly enter wrong password for 10 time's you're Handheld will get wiped off. Then it will ask for reset password, Enter the new password and remember that. NOTE:- No data will be available when your Handheld is wiped off.
First try removing the battery if it does not go away then backup the phone to your PC via BB desktop manager and sync then wipe handheld. (options>security options>general settings>blackberry menu>wipe handheld)
try turning it on with the battery removed while it is connected to the charger.
if it turns on fine then, it's a battery issue. if it still doesn't come on, i would recommend reinstalling the device software with the desktop manager software. both are available on blackberry.com
the password i kept typin in was wrong on my blackberry curve, so it started wiping everything and now it says JUM error 513 and it wont get into my phone,the only way it turns off is by taking the battery off,i tried reseting it and it goes to the same screen? what can i do to get in my phone?
This usually means the bb and battery got a little wet or has other issues. Try these solutions in order. They go from easisest to hardest. NOTE: If you have an insurance policy on the bb probably best just to take it in.
1. Remove the back cover. Remove the battery and the SIM card. Wait 30 seconds. Replace SIM, battery and back cover. Reboot. Plug in the bb and charge fully.
2. If that doesn't work, allow the bb to remain unplugged but ON for about 24 hours to drain the battery. Remove back cover and battery. Allow battery and opened bb to sit in a dry environment for 24 - 36 hours. Relace battery and cover. Reboot. Plug in the bb and charge fully.
3. If that fails, try another battery (a friends or one from your cellstore) to see if tat's the problem. If so, (a) retry step 2 but allow battery to FULLY drain then dry out again, (b) buy a new battery for $60 retail or (c) buy a new battery on ebay for a lot less.
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