I have a HP 5219URF wireless keyboard and mouse. The keyboard has stopped working although the mouse is fine. How do I get it to work? (the batteries are fine)

Ericka Gonzalez... wants more answers to this question
NO OS stated, NO PC stated.

are you hyjacking 2013 posts in the current year 2018?
ok, first of all i see your mouse there,
that is wireless mouse if it is wireless the battery dead inside is first. first things first they say....
and that is not supported now by HP at all. they ended support on all HP wireless mice and keyboards,
only the most new ones are support
and like you and the OP no OS stated, windows what.?
XP is the guess, for that year mouse now 17 years old


msu0923 how odd the photo above does not match msu0923 at all. fixya messed up. !!!

the real photo of USB 2 button mouse is here.

this mouse is WIRED
wireless module,
5219urf first


wired last photo.msu0923

My first guess is it could be the batteries. Have you tried changing it?

If it still won't work then I suggest reinstalling it.

Thanks for using Fixya!

Check the batteries in the keyboard.

no you need what came with it '

go to following link from HP and recheck things again.. if things still dont work then contact HP to get the mouse replaced.. http://tinyurl.com/y8ek43e
let me know if this resolved ur issue.. regards, guru

Check the drivers... if required reinstall and update the driver.... if still the same ..... just reszeat the reciever of the keyboard and re configure it...

install the utility program of that new HP KB n Mouse

change the batteries

Did you change the keyboard battery?

Normal 0 Go to Control Panel.
1. Click on Keyboard.
2. When the Keyboard Properties come up, CLICK on Key Settings.
3. Then set up the keys by selecting the Key to be changed.