Question about Fisher and Paykel Washing Machines

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My "smart drive" excellence washing machine is not draining. Is there a filter or coin trap I can access to see if it full of my teeenage daughters bobby pins?

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  • jucwitchypoo Sep 06, 2008

    How do you check the drain pump?

  • jucwitchypoo Sep 06, 2008

    back panel doesn't come off. Can take top off and can remove agitator but I don't know how to move anything else. Can also tip up and see small motor with hose coming out and spring clip type thingy around hose. Is that it?

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Access the drain pump from the rear panel - better check your user guide

Posted on Sep 06, 2008

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Check the drain hose,
On many models there is a trap for foreign objects, usually you access it by removing the machine back panel

At the back of the appliance you can also access the pump, if you remove the two hoses you can check if something is stuck inside the pump.

Posted on Sep 06, 2008

  • Ginko
    Ginko Sep 06, 2008

    I do not know your model exactly, on many models there is a door at the back, usually at the lower left and side.
    If there is no small panel you need to remove the big one.
    Unplug the appliance first.
    Once you see the pump it will be connected to the wires and two hoses.
    Unplug wires and slide out the hoses.
    The pump is usually locked in place by a small plastic tab, unlock it and check it.
    If you have never done a similar job on a large appliance before, then it is better to call a repairman, you find a service number listed at the end of the user manual.



  • Ginko
    Ginko Sep 06, 2008

    If you enter exact model number here you can see the exploded view for your model:

    PartSelect | Repair Parts For Major Appliances
    Se here if you cannot find right model number: help finding the model number on your appliance



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You got to check the Drain Pump

Posted on Sep 06, 2008

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HE-2 error what is it mean


Hi, on what I will assume is either a Kenmore or Maytag/Whirlpool washer, you have a drain fault,
To fix, you need to remove the lower panel on the front of the machine. Unplug the washer, pull away from the wall and tilt it backwards to the front of the washer is 4-5 inches up, and take out the 3 screws holding the panel on. Once removed you will see a drain pump. Get a bucket ready. On the side or front of the pump is a removable coin trap. Turn the trap handle counter clockwise to unlock and remove. Get your bucket under the opening as much water will come out. Check the coin trap for debris, coins, socks etc. If you find the trap is full of stuff, cleaning it out shoud solve the issue. IF is does not you may have a failed drain pump.

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1 Answer

My indesit iwc6105 washing machine is not draining at all.


see this causes: and fix it. God bless you
Belt, Water Pump If the washer won't drain the pump belt might have broken or might have worn out. Check the belt and replace if it shows signs of excessive wear.

Drain Pump If the washer won't drain water the drain pump might be defective. It's also common for a small sock or other article of clothing to get caught in the drain pump or in the drain hose. Check both for an obstruction before replacing the pump.

Clogged Pump or Hose If the washer won't drain there might be a clogged pump or hose. It's common for small socks or other small clothing items to get into the water drain system and clog the hose leading to the pump or the pump itself. Remove the hoses from the pump in order to remove the article of clothing. Keep in mind that any water in the washer will pour out of the hoses when removed.

Drive Belt If the washer won't drain, should check the drive belt. If the belt is broken or if it isn't tight on the pulleys the washer won't drain properly, if at all.

Lid Switch Assembly If the washer won't drain the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer won't drain the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Drain Hose If the washer won't drain water check the drain hose. Be sure the hose did not get kinked behind the washer. Also, remove the hose from the pump and check it for obstructions.

Coin Trap If the washer won't drain the coin trap may be clogged. This washer is equipped with a device near the water pump called a coin trap. The purpose of this device is to trap any foreign materials that make their way down the drain. Normally, the coin trap can be accessed through an access panel. It is designed with the homeowner in mind and is normally easy to clean out
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1 Answer

Washing machine not draining


see this causes and fix it. God bless you
1. Clogged drain line or water pump
Check to see if there's something stuck inside the pump or the drain hose connected to the pump (pump is usually located at the bottom and towards the back of the washing machine).

2. Water Pump
If the drain line isn't clogged, you may have a problem with the water pump such as a frozen pulley or a broken impeller. If that's the case replace the water pump. Note: if you have a belt driven washer, check the belt(s) for cracks, as this would be a perfect time to replace the belt(s) if needed.
Coin Trap If the washer won't drain the coin trap may be clogged. This washer is equipped with a device near the water pump called a coin trap. The purpose of this device is to trap any foreign materials that make their way down the drain. Normally, the coin trap can be accessed through an access panel. It is designed with the homeowner in mind and is normally easy to clean out.


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1 Answer

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This is an error code for a slow drain or no drain at all problem. It can be due to a clogged/kinked drain hose, blocked drain filter/coin trap, or a broken drain pump. The link below provides the detailed troubleshooting procedure of this error code. In addition, replace the drain pump after having found no problem with the drain hose, cleaned the filter, and checked the drain pump impeller but the drain pump just hums or whirs.

Error Code E20 on Frigidaire Front Load Washing Machines

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1 Answer

Wixl123 does not drain after washing ?


Drainage problems can be caused by:
a) Blocked Filter chamber
b) Blocked Sump
c) Blocked Drain Pipe

d) Blocked waste pipe
e) Failed Pump

You can check the sump and drain pipe are not blocked by disconnecting the drain pipe from the undersink trap or waste pipe and lowering to a bowl on the floor. The water should drain out into this bowl under gravity if there are no blockages. Bear in mind if you have disconnected the drain pipe from an undersink pipe if youpour the drained water down the sink it will flood into your undersink cupboard. If this drains then you check the waste pipe or undersink trap is clear. You should also check the filter chamber if it is accessible on your washing machine (not all are). I would recommend you unplug the machine or take the fuse out of the switched socket before doing this. Drain the drum as above before doing this or you will get a gush of water coming out. You will usually have to remove a cover from the bottom of your machine to get to the filter chamber and twist it ant-clockwise to unscrew it. Check for any coins buttons etc trapped in there. If there is nothing there check the impeller will turn relatively easily by hand. If you still can't find the problem you might have a faield pump and I would recommend contacting an enginee

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1 Answer

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Make sure you disconnect power before accessing the filter. Extract as much water from the tub to prevent flooding your floor. Also lay a piece of towel under the hose when removing it to catch residual water.

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Samsung washer drain pumps usually have a trap that may be holding a large amount of debris (buttons, pins, coins, etc) and lint packs around all of it and the water can't drain, which means the unit won't spin. A more complete model number would be required to find out if the trap is accessible by removing the front panel or not.

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1 Answer

Open coin trap


use side of spanner to open the circular water drain plug on coin trap, remove all water.
use flat screwdriver to lift yellow tab at top of coin trap whiloe turning coin trap anticlockwise.

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