I can't get the paper feed to work properly. Printer is telling me to load paper when it is full of paper Printer is asking me to clear paper jam when there is no paper jam Printer is just not printing on paper at all

The obvious thing is to turn the printer off, remove paper tray, take out the paper, look to see if anything clearly amiss with either the printer or the paper tray itself, reflll the paper tray with a moderate quantity of preferably fresh paper - though this should not matter - and replace the newly-loaded tray. Turn the printer back on and see if it works or not. You may also try single sheet manual feed if this available for your printer.
12.March.2015

Make sure everything is clean. Please refer to your manual for cleaning instructions; or download a new manual at http://www.okidata.com/ .

Below are how to clear a jam instructions:
How to remove jammed paper 28/07/2013
Paper handling is key to Ensure trouble-free printing. However, paper jams sometime Occur.
You can improve feeding and Avoid paper jams in your OKI printer, by following these simple steps:
Loading the Paper: When loading paper, fan the stack of paper before placing it in the tray. This will shake out any paper dust and reduce any static in the paper, two major causes of paper mis-feeds.
- Place the paper in the tray under the tabs.
- Do not fill above the "PAPER FULL" mark.
- Guides Adjust the tray for the correct paper size.
Recommended Media: Use paper specified for the printer
When printing on heavy / thick types of paper, it is best to use the manual feed tray at the front of the printer.This will Provide a straighter paper path to Prevent potential paper jams.
Cleaning: Periodically wipe the rubber rollers inside the area That holds the paper tray with a soft cloth.
dust Paper and simple wear may cause these rubber rollers to slip and not feed the paper properly.

Issue: ERROR LED: E, 3 Solution: Remove paper jam then press Black or Color button (MP150) If paper is jammed, remove the paper jam then press <Black> or <Color> to clear the error.If paper is jammed in the auto sheet feeder or paper output slot, paper will not feed through the printer. Please follow the instructions for Clearing paper jams from the auto sheet feeder (ASF) or paper output slot.If Credit Card sized or 4" x 6" paper is set in landscape orientation, it will jam. Please follow the instructions below for Clearing credit card-sized or 4" x 6" paper jammed inside the printer.Clearing credit card-sized or 4" x 6" paper jammed inside the printer:Power the printer off.Load the same paper type as the jammed paper in the portrait orientation. Power the printer on. (The printer feeds the paper, resulting in ejecting the jammed paper.) Load paper properly in the portrait orientation to resume printing.TOP Clearing paper jams from the auto sheet feeder (ASF) or paper output slot:Power the printer off.Pull out the paper gently.If torn paper remains within the printer, open the scanning unit (printer cover) to remove it.Caution: To prevent injury or damage to the unit avoid touching inner parts.Power the printer on and confirm that the Alarm lamp is off.Note: Any jammed paper that remains within the printer may be ejected automatically.Load paper properly to resume printing. Issue: ERROR LED: E, 3 Solution: 2 Press ON/OFF switch to reset the multifunction device Reset the device when it is not functioning properly.If the device is not functioning properly or to clear memory, reset it.Important: If resetting the printer's power does not clear the error or return the machine to a functioning state, it may be necessary to attempt a service reset. Click here for instructions to attempt a service reset.On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.Wait approximately ten seconds and then press the <ON/OFF> button again.Wait until the device has completed its cycling process before submitting another job request.Service Reset:On the operator panel, press and hold the <ON/OFF> button for one second to power off the printer. (The display will go blank.)Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.Confirm the printer is not on and then unplug the power cord from the back of the printer.If the power cord was disconnected (as stated in step 1) in order to shut off the printer, go to step 3.Press the <ON/OFF> button repeatedly five times.Re-connect the power cord.Press the <ON/OFF> button to power the printer back on.Wait until the device has completed its cycling process before submitting another job request.Important:This procedure will not resolve a physical hardware issue.For example, a paper clip is wedged between the paper feed rollers or gears; or, the scanner assembly is detached from the inside housing. This procedure will not resolve all service errors or LCD related anomalies.Service errors appear as four characters (a combination of alpha and numeric codes).

There could be something in the paper feeder that's blocking the paper path. Please follow steps below to identify and fix the problem:

1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside for any debris.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, place the printer back on the table, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris that could cause this error or problem.

6. If cartridge area is clear, close the cover.

7. Unplug and re-plug the printer into the power outlet to reset it.

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print again.
ns Serif"'>6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. Replace whichever cartridge is causing the error to appear with a new cartridge.

What sort of printer are you using?
The printer may have a feed switch, which allows you to choose the feed location. Sometimes this physical button on the printer will override any software settings.

If I load my paper at the 'proper' height, it will not feed. If I push the paper down too far, I get a 'paper jam' message. What works for me (even though it's a royal pain) is to feed 1 sheet of paper at a time. Put 1 sheet in so it's level with the top of the feed tray, then gently push it down 3/4 of an inch. That works for me. Good luck.

1. check the usb or parallel cord to the PC to see if it is connected proper ly
2. clear all print document on the pc
3. If the "online" light will not come on this may mean that the cord is not completely in the connection socket.
4. check Dip switch for parallel cable ( should be 3 ON, 4 ON, 5 ON) this is for USA settings
5. check paper roll ( if at the end of roll it will shut down if proper paper load is loaded.
6. When temperature at the print head is high printer will go "offline"
7. check the alignment of the ribbon also

Solution: Press ON/OFF switch to reset the multifunction device

Reset the device when it is not functioning properly. If the device is not functioning properly or to clear memory, reset it.

1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)
   
   Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.
   
   
2. Wait approximately ten seconds and then press the <ON/OFF> button again.
   
   
3. Wait until the device has completed its cycling process before submitting another job request.

Solution: Removing paper jams MP800R / MP830 / MP530

Removing Obstructions or Jammed Paper If [Paper output slot - The paper is jammed. Clear the paper and press OK] appears on the LCD, follow this procedure to clear the paper jam Clearing paper jams from the auto sheet feeder (ASF) or paper output slot
Clearing paper jams inside the printer
Clearing credit card-sized or 4" x 6" paper jammed inside the printer
ASF / Paper Output Slot

1. Turn off the printer.
   
   
2. Remove paper from the ASF.
   
   
3. Gently pull the jammed paper out.

1. If paper is visible from the ASF, use both hands to pull the paper out slowly.
   
2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.
   
   

1. If the paper tears and a piece of that remains inside the printer, open the scanning unit (printer cover) and remove the paper from inside the printer.
   
   Note: Be careful not to touch the components inside the printer.
   
   
2. Turn on the printer and confirm that the Alarm light is off.
   (If the jammed paper remains in the printer, the paper may be automatically ejected.)
   
   
3. Load paper back into the ASF.
   
   
4. Press <OK> to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.

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Paper jams inside the printer

1. Turn off the printer and disconnect the power cord and USB cable.
   
   
2. Remove the jammed paper slowly using the following procedure.
   
   
3. Open the rear cover to check if the paper is jammed.
   
   
   
   
4. Pull out the cassette and check if the paper is jammed inside the cassette area.
   
   
   
   
5. Stand the printer with the rear side down, holding the document cover.
   
   
6. Press the tabs together and pull the green cover toward you.
   
   
7. Check if the paper is jammed.
   (If you were not doing Duplex printing, you do not have to follow this procedure.)
   
   
   
   
8. Close the green cover and place the printer back to a normal position.
   
   
9. Reconnect the power cord and power on the printer. Confirm the Alarm light is off.
   
   
10. Load paper back into the ASF or cassette.
    
    
11. Press <OK> to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.

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Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.

1. Turn off the printer.
   
   
2. Load the same paper type that is jammed inside the printer in portrait orientation.
   
   
   
   
3. Power on the printer.
   The paper stock in the ASF will automatically feed the jammed paper from the printer.
   
   
4. To resume printing, load the paper in portrait orientation.

If 4" x 6" sized paper was loaded in landscape orientation in the cassette and did not eject (exit), please follow this procedure.

1. Turn off the printer.
   
   
2. Open the rear cover.
   
   
3. Fold in four a piece of letter-sized plain paper.
   
   
4. Push in the folded paper until it hits the jammed paper.
   
   
   
   
5. If the jammed paper is visible from inside the printer area, pull it out and proceed to step 7.
   
   
6. If the jammed paper cannot be pulled out, push in the folder paper from the rear so the jammed paper is in between the feed rollers.
   
   
7. Pull out the folded paper and close the rear cover.
   
   
8. Power on the printer and confirm that the Alarm light is off.
   The jammed paper should automatically eject.
   
   
9. To resume printing, load the paper in portrait orientation.

Thanks

Thiru

i would try clening the paper feed tires and roller and if that dose not work i woudl replace them.also pull the paper tray out adn look in top of the printer where the paper feeds out of the tray to see if the is a peice paper is blocking the sensor that reads that the printer has paper.