Question about Office Equipment & Supplies
We were following the pictures that are shown on the box; however, we got stuck on #5. We are unable to get the ink to pop up to place the new toner in. What step are we missing. The copier is Canon Image Runner 2800.
My email address is: firstname.lastname@example.org
The cartridge that you have needs to be installed onto the top of the toner hopper first, which needs to be slide out of the copier first. Follow the directions inside the door panel for sliding the toner hopper out. Once this is done, place the new toner cartridge into the slots on top of the toner hopper & press down until you hear it "click" into position. Pull the release tape, this will also open the cover on the toner hopper while releasing the toner from the cartridge. Finally, push the toner hopper door FULLY closed, at the very end, you will press on the two thumb tabs on the hopper door and the cartridge will "pop up" for removal. Good luck & let me know how it goes.
Posted on Sep 09, 2008
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Posted on Jan 02, 2017
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