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Router wont recognize the laptop computer we bought but the desktop works fine

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If your trying to connect wireless check for the following.

make sure the wireless switch on the laptop is on, check if the laptop if can see or view an available networks.

if your trying to connect wired check for the following.

check the ip address on the laptop, including the dns make sure that the status of the local area connection is connected.

Posted on Sep 05, 2008

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