Question about Canon BubleJet i965 InkJet Printer

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Canon i965 printer

My i965 recently had print head problems. Only yellow and green were printed when using glossy paper. Several deep cleanings later problem still there. New inks, no better. Took it back to dealer. Now prints ok but ink tanks allways show half full. Only time I know when to install new is when one colour fails. Canon help desk is a waste of time, the call centre in bucharest is clueless. Replies from them do not materialise. Anyone out there know the answer please. Thanks John Dobson ============== Posted through [url=http://www.HowToFixComputers.com/bb]www.HowToFixComputers.com/bb[/url] - free access to hardware troubleshooting newsgroups. Sounds like same problem, unaffected when I updated to latest driver (4.8.3 for Mac).  Colours are OK on plain paper IF one tells PRINT one is using Standard or Plain paper, loses almost all blue if one tells it Matte paper (or I guess Gloss). On gloss paper, picture is lurid pink (i.e. no blue) if one tells PRINT paper is Standard (equivalent to autodetect?) or Gloss; if one tells it paper is Plain or Matte, blues appear but dark (nearly black) areas print as chocolate brown!

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First ensure it is not a cartridge problem, try a replacement.
It does not look like a print head problem, it can be a driver problem or a logic fault in the printer.

Posted on Sep 05, 2008

  • Ginko
    Ginko Sep 05, 2008

    A faulty cartridge can result in printing weird colors. Try a replacement cartridge, possibly original, to ensure it is not a faulty cartridge.
    When print heads are faulty you get bad results on all prints, I don't think it is the printhead.
    You can try cleaning the printhead from Windows, and cleaning the metal cartridge sensor on the ink carriage with cotton and isopropyl alcohol. This is regular maintenance.
    Test the printer on a different computer (even on a Windows system), using latest drivers, if printer does fine it is a driver problem.
    If printer still does the same, then it is probably a fault in printer logic board, that controls the ink management.
    Test on different computer first, can be a software issue.


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