Is the only choice to this problem to reset the player and loose all the music i no longer have access to. If this is the case how do i reset it so i dont end up with a $75.00 paper wieght. my email is firstname.lastname@example.org
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Try a RESET, holding the MENU/On-Off button for more than 10 seconds.
When the player needs a long time to read a lot of files from one folder, reorganize files into a number of folders.
Should the player freeze, because the format of files does not match the M4204, use the easyRip software to get the data fitting for this device.
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1 hold down power button for 15 sec plug it into usb for pc. 2 Get the latest firmware update at RCA website http://www.rcaaudiovideo.com/categories.aspx?product=317&post=4 3 reboot pc while RCA is still plugged into the usb device. 4 That fixed mine good luck.
one plug your mp3 player into the usb device of your pc two hold down the power for 10 seconds on your rca player three Go to the RCA website download the latest firmware for your product. Install the firmware while the rca player is still plugged in. It should work just like new after that.
Upgrading the firmware solved the problem, but it took some effort. The firmware update is found on RCA's website here: http://www.rcaaudiovideo.com/product.aspx?product=392. You must first hook up the player. Download the updater to a file folder on your computer. Run the software....and I had to use one of the troubleshooting tips that is available in the firmware upgrade to even get my machine to recognize the mp3 player. That trick was to unhook the player. Push and hold down the play button as you reconnect the player into the computer...and remain holding the play button down until the player is recognized. All of these steps are in the firmware upgrade program. It's crazy to me that you have to start the program to upgrade the firmware before they give you any idea on how to make it work (especially if your mp3 player seem dead). Anyway. I lost all my saved media, but the player is working again. Good Luck.