Question about Microsoft Xbox 360 Console
So the password can be reset with a button combination made on your controller, but that sequence can only be given by the people at Microsoft Technical Support. Write down the serial number of the Xbox (find that on a sticker on the back of the machine), and call 1-800-4MYXBOX.
They will likely ask you several questions about who plays it, gamertags, billing address, and so on, but they will then walk you through how to reset the password. I can't give you what that password is, as everyone has a different one depending on the serial number of the console.
Posted on Jul 29, 2009
I had the same problem. I called 1-800-4myxbox and here's what they had me do. I went into Console Settings, then Initial Setup, go thru the steps until a screen comes up that has the serial number on it. It doesn't look like a screen that would reset or set up a password. Using the controller- Pull the left trigger, then the right trigger, then hit X then hit Y, then hit the left bumper and the right bumper. It has to be done very quickly and I had to do it about three times to get it right but the lady stayed on the phone with me and it worked. I was then able to choose not to have a password at all on there- which that part surprised the woman - she thought I would have to put in a new password.
Posted on Dec 20, 2011
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Posted on Jan 02, 2017
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