Question about Microsoft Xbox 360 Console
So the password can be reset with a button combination made on your controller, but that sequence can only be given by the people at Microsoft Technical Support. Write down the serial number of the Xbox (find that on a sticker on the back of the machine), and call 1-800-4MYXBOX.
They will likely ask you several questions about who plays it, gamertags, billing address, and so on, but they will then walk you through how to reset the password. I can't give you what that password is, as everyone has a different one depending on the serial number of the console.
Posted on Jul 29, 2009
I had the same problem. I called 1-800-4myxbox and here's what they had me do. I went into Console Settings, then Initial Setup, go thru the steps until a screen comes up that has the serial number on it. It doesn't look like a screen that would reset or set up a password. Using the controller- Pull the left trigger, then the right trigger, then hit X then hit Y, then hit the left bumper and the right bumper. It has to be done very quickly and I had to do it about three times to get it right but the lady stayed on the phone with me and it worked. I was then able to choose not to have a password at all on there- which that part surprised the woman - she thought I would have to put in a new password.
Posted on Dec 20, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Apr 26, 2014 | Video Game Consoles & Games
Mar 05, 2014 | Microsoft Xbox 360 Console
Apr 28, 2012 | FIFA 11 for for Xbox 360
Aug 10, 2010 | Microsoft Xbox Console
Nov 17, 2009 | Microsoft Video Game Consoles & Games
Jul 02, 2009 | Microsoft Xbox Console
Dec 20, 2008 | Microsoft Xbox Console
Oct 11, 2008 | Microsoft Xbox 360 Console
Nov 20, 2005 | Microsoft Xbox 360 Console
587 people viewed this question
Usually answered in minutes!