Question about HP Compaq Presario V2000 Notebook

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Wont pass the compaq screen

Cant get pass my compaq logo screen.. the fan stops and the mouse is still moving

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  • Roberta Smith
    Roberta Smith May 11, 2010

    when the fan stops does the computer shut down ?



    Robert

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Problem is with heatsink see the image...
wont pass the compaq screen - f8a70d3.jpg6933e4f.jpg

Posted on Sep 16, 2008

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Hello,

If you are able to, boot your pc to safe mode, delete the user password and reboot your system.

Good Luck
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