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Fax machine I can not get my fax machine to distinguish between a call and a fax

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Make sure your fax machine is set to A UTO RECEIVE.

Posted on Sep 05, 2008

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I am getting rid of my dedicated fax line and am adding it to my land line. I am told when I have a fax coming in I will hear a double ring which mean my fax line is ringing. How do I set my fax to...


There are two ways to configure a fax machine to answer the phone line. The first way is by pushing the "auto answer" key on the keyboard of the fax itself. When this key is used, the fax machine answers all calls that come in after a certain number of rings. The other way is to manually press the fax button when an incoming call is happening. You can set the number of rings for your machine to pick up by using the keys on the fax machine under the menu feature and then scroll using the up and down arrow keys until you see fax set up and then number of rings.

I have heard about the option that your speaking of, where they give you a separate phone number for your customers to fax when you own a business line but I don't know how the fax machine itself would be able to distinguish between the normal ring of a regular call and the double ring of the merged fax line call. I was told that when I set that up for my friends business recently, that the machine would auto recognize the double ring without any programming and to use the auto answer feature for all calls. He has not had any faxes yet (its a new business) so I can't say for sure if it works or not? I can say that none of his regular calls have been picked up by the fax so far though.

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Phone Line Requirements for HP 6210 All-In-One Fax


If you do that I believe what will happen is that the Fax machine will answer your phone,unless you can set it to not answer until after so many rings, and you answer it first,beofere that number of rings. You will have to installor program  the software for the fax part of your printer . 

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Is there any chance that there is a fax machine or modem attached to this #?

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First this is a good machine, I use the same one and have my fax setup for the same thing. If you have a (TAD) Telephone Answering Device first you have to set up your phone to pick up before the fax, do this by setting the phone to pick up on three rings and the fax to pick up on four. Go to Menu/Fax/Setup Receive/Ring Delay. While there make sure Easy Receive is on. The machine itself will distinguish between regular calls and facsimiles and will display this info at the time of the call on its LCD screen, make sure you are using the line connection and not the phone connection. Hope this helped.

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Brother Intellifax 770 fax machine failure to receive faxes


I HAVE A BROTJERS 770 AMD ALL I DONE WAS GET A 2 SPACE TELE JACK AND PLUG IT INTO MY MODEM FROM COMCAST AND PLUG MY PHONE AND FAX INTO IT AND CAN RECEIVE AND SEND

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In the receive mode choose tad. The fax will then distinguish between a fax and a call.

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I had the same problem! You have to set your fax machine option to DRPD mode. Menu, to Fax setup, to DRPD mode, press ENTER, ENTER again, it should say waiting ring, you then have to call your fax line. Back to Fax Setup, Recieve Mode, press DRPD mode. This way your machine well distinguish a different ring for your fax.

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1 Answer

Receiving a fax when using the phone


you can not use the phone simultaneously while sending or receiving a fax. You do not need a separate line. especially if you do not do a lot of faxing. You just can not do both at the same time. You can set your machine to automatically receive faxes when you are not present. The machine will detect the sending tones of the senders fax and automatically receive your fax. You may want to order a users manual from brother to help you set up your fax for your specific needs. Their number is 1-800-284-4357. Another option is you can order the distinctive ring option from your phone company. This will allow you to give out a seperate phone number for your fax while only having one line. The machine can be programed to distinguish the distinctive ring and automatically pick up with out you wondering if it is a fax or phone call. But again you can not talk and fax at the same time. Good luck and let me know if I can be of further help! John

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