Question about Compaq Presario 700 470024-192 Notebook

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Wireless assistant Hi My Compaq presario F500 wireless assistant 'HPQWA.msi has stopped working can you please help? Regards Mike

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  • mikepre37 Sep 05, 2008

    Hi Kiran

    Thank you for the info.

    Regards

    Mike

  • bblewelsh Dec 31, 2008

    I have the same problem but when I downloaded as per your suggestion it said I alreaady had a newer version of the software on my computer. Why then is the wireless assistant not working if it shows it is loaded in the computer???

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Here is the link... download your Wireless assistant install it on your computer...

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-46858-1&lc=en&dlc=en&cc=us&lang=en&os=2093&product=3360261


Posted on Sep 05, 2008

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I can"t find wireless on my laptop Hp mini bealaudio

Posted on Dec 15, 2012

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1 Answer

Hi there I have a compaq presairo F500 and the wireless internet switch at the front of the computer is not working, its not picking up any wireless connections. the light stays amber, its not picking up...


Some HP computers I've seen recently, and Compaq is owned by HP, had an issue where the wireless card was not soldered down correctly. Over time the general wear and tear laptop computers face caused this wireless card to slowly work its way out, disconnecting it from the computer.
I would contact Compaq, or Best buy (depending where you bought it) and check if your warranty is still good. If it is, they should fix this for you. Otherwise your next best option is to buy a USB wifi adapter from www.newegg.com, or www.amazon.com. It is unfortunately not possible for you to re-solder the wireless card in unless if you are very comfortable with working with delicate electronics.

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Does it have any more letters, etc., in the model ?

http://h10025.www1.hp.com/ewfrf/wc/pfinder?lc=en&dlc=en&cc=us&tool=&query=Presario+F500

I tend to not use HP or anybodies Wireless Assistants. But you ought to be able to see in Device Manager and Networks wether Windows thinks that the wireless card is working or not. Windows uses Wireless Zero Configuration Service to control Wireless Cards. You might have to tell the HP gizmo to let windows manage the wireless.

You might also have to turn the computer over and find where the wireless card is - and check that it is still seated properly in it's slot. That's a pretty advanced thing - and should only be done with the Service Manual or Owners Manual at hand to tell you how.

Mainly the hardware should be showing up in the Device Manager as "working properly" - if not maybe somehow the device driver software got damaged or removed?


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Check out the wireless setup manual for your laptop here:

http://h10032.www1.hp.com/ctg/Manual/c00065819.pdf

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Hp wireless assistant 3.00 C2


Hi my hp wireless assistant 'HPQWA.msi has stopped working, can anyone help please?
Regards
Mike

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