Question about Brother MFC 420CN All-In-One InkJet Printer

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Red Menace I have a Brother MFC-420N, and it keeps telling me that my magenta is low despite the fact that I have already replaced the cartridge. Despite being new, the printer won't print magenta.

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  • Jerzydeb Sep 08, 2008

    Same problem here - I've cleaned my printheads dozens of times - still nothing. Hoping someone has a solution (other than buying a new printer LOL)

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Try unplugging the printer for about ten to fifteen seconds; then replug.

This may clear the printer's memory about the low magenta. I had a similar thing with yellow, and when I replugged it stopped complaining about the yellow and told me that my cyan was out, and magenta low. I replaced the cyan, and voila! I can print!

Posted on Jun 05, 2009

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