Question about Brother IntelliFax-2820 Laser Fax

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MACHINE SAYS "NO CARTRIDGE" WHEN IT IS THERE

Each time we replace the toner cartridge and put it back in, it says the cartridge is not there. We have put in 3 new "rebuilt" cartridges and it says the same thing.

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  • lewaiko Sep 10, 2008

    my problem is that it says replace drum soon. I replaced the toner and thought that would fix the problem but a week later the indicator stating that I had to " replace drum soon." Isn't toner same as drum or is there another part I need to replace?

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Hav you tried an OEM cartridge?

Posted on Sep 06, 2008

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1 Answer

Change toner


Step 1 Check the top of your Canon fax/copy machine to see if your specific model has a protruding extension piece from the plastic delivery tray. Push the extension piece down if one is present on your model.
Step 2
Grip the bottom edge of the paper delivery tray at the front of the machine. Lift the tray upward to reveal the rectangular, plastic toner cartridge inside the machine.
Related Reading: How to Add Toner to a Canon X25
Step 3
Grab the handle at the top of the current toner cartridge and lift the cartridge upward. Pull the toner out of the machine and set it aside.
Step 4
Set your replacement toner cartridge over the empty space in the fax/copy machine. Ensure that the arrow near the bottom of the cartridge is facing down, and line up the protruding guide piece on the left side of the cartridge with the groove inside the machine. Push the toner downward until it snaps into position.
Step 5
Push the paper delivery tray back down, and lift up the extension piece if your model uses one.

May 06, 2015 | Office Equipment & Supplies

1 Answer

It says drum error but the cart and drum is replaced with new and still can't get past the drum error message.


Hi There!
What you can do to clear the Drum Error message is to clean the corona wire.
  • Open front cover of the machine and remove the drum & toner cartridge assembly.
  • Remove the toner from the drum and gently shake the toner cartridge from side to side put it on a piece of paper to avoid scattering the toner.
  • Theres a blue tab on the upper left side of the drum, slide it from left to right, right to left about 5-6 times don't forget to put the blue tab back to it's home position(where the arrow is).
  • Put the toner back into the drum make sure it will click into place.
  • Reinstall the drum and toner assembly back into the machine and close the front cover.
  • LCD should display the date & time.

If you continue to receive the message try resetting the drum counter by doing the following:
  • Open the front cover
  • Press the Options key on the control panel. The display will show "REPLACE DRUM - 1.YES 2.NO".
  • Press 1 to reset the drum count.
  • Close the front cover
Hope this helps!
Vikroks

Mar 23, 2011 | Brother IntelliFax-2820 Laser Fax

1 Answer

My printer error is "No Toner Cartridge Put in Cartridge".already replaced it multiple times says the same thing,i 've checked the sensors,serviced the fuser unit and gear assembly,the arm is intact and...


Remove the toner cartridge and all the paper. make sure the top flap is closed then disconnect the power for about one minute. plug back in and allow to reboot, then put back the toner cartridge and paper, it should now be fine!

Aug 26, 2010 | Canon FAX L-120 Plain Paper Laser

2 Answers

We have an old 9920 PB fax machine and it is no longer under warranty and when our fax receipts come out they have ink on both sides of the paper. I mean extra black toner. Not coming out clear. how much...


Your toner cartridge is leaking because all of then now are refills.

If you decide to put $200 into it for a new cartridge, remove the swinging shield that covers the drum before installing it.

it will come loose and cause paper jams.

Dec 02, 2009 | Pitney Bowes 9920 Plain Paper Fax

1 Answer

Need to replace toner cartridge, in brother 2850 laser fax


take the drum unit out which contains the toner cartridge, buy new brother toner cartridge and reinsert it in to the drum unit and then put it back into the machine and you will be good to go

Dec 30, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Toner


Push up on the release latch on the Right Side Cover to open the cover

  1. CAUTION: Ensure the side cover is always open before opening the front cover.

  2. Open the Front Door.
    Turn the orange Toner locking lever up to unlock the Toner Cartridge.
    Pull the Toner Cartridge out of the machine.

  3. Remove the new Toner Cartridge from the box. Save the box and the packaging for storing the old cartridge.
  4. Gently shake the new cartridge horizontally 4 or 5 times to loosen the toner. Be careful of any Toner spill.

    NOTE: Shaking the cartridge will ensure maximum copies per cartridge.

  5. Slide the new cartridge into the machine until it locks in place

  6. Turn the Toner locking lever down until it locks in place.

    IF it is not sliding in. remove the cartridge and on the back of it, there is a round drive you may have to spin a quarter turn and reinsert. Sometimes that doesnt line up

May 19, 2008 | Xerox FAXCENTRE 2218 18PPM FAX

1 Answer

Toner life end


There is no reset code the likely thing is that you have a faulty toner cartridge. Put another new one in and check the machine then.

Before you try the above shake the toner cartridge and tap it some more as it may also be the toner inside have become solid and needs breaking up.


Hope one of the above works for you
Thanks J

Jan 08, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

New cartiage/not reconized


It says there is no cartridge, or does it say that the cartridge is empty?

First, you must realize there are two cartridges. A drum and a toner. If you bought a new toner, pulled out the drum and put the new toner in, you have pulled a DOH! You can't just put the toner in. You have to take your old drum cartridge, remove the toner portion and install the new toner into your old drum and then install the entire assembly back into the machine. I hope you didn't throw your drum out thinking it was all one cartridge (I've seen it happen). This is where reading the owner's manual helps.

If not, then one of the contacts must have been damaged. Remove the cartridge and look inside the machine. See if you can find any of the metal contacts on the side of the inner chamber that is bent or damaged and try to bend it back.

Check the drum and make sure none of the contacts are damaged.

If the unit is still saying Toner Empty, try this. On the left side of the toner there will be a while lever in a semi-circular notch.

Unplug the unit, use a small screwdriver or a key to push that white lever back to the front of the notch. Put the drum and toner back into the machine and plug the power back in.

Nov 29, 2007 | Brother IntelliFax-2820 Laser Fax

1 Answer

Machine will not reset after toner replacement


Info code 45 really means Toner cartridge is not installed.Info code 41 is out of toner & code 43 is toner getting low. There are three connection points inside of the fax machine that tell the machine that a cartridge is installed. Open the cartridge door & remove the cartridge. Verify that the metal tabs on the right hand side above the drive gear stick out far enough to make contact with the cartridge. There should also be two wires that are located on the left hand side that also make contact with the cartridge. Try putting your used/empty cartridge in & see if your info code changes to a 41 or 43.If not, you may have a broken connection. I have found that some compatible cartridges for the panafaxes are missing metal tabs that make contact with the connectors. Compare a cartridge that worked to the one that doesn't to see if it's missing metal tabs. This is not an issue if you are using OEM. Good luck! I can be reached by email if you have any questions. bspier@carlsonsupplies.com

May 23, 2007 | Panasonic Panafax UF-885 Plain Paper Laser...

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