Question about Brother IntelliFax-2820 Laser Fax

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MACHINE SAYS "NO CARTRIDGE" WHEN IT IS THERE

Each time we replace the toner cartridge and put it back in, it says the cartridge is not there. We have put in 3 new "rebuilt" cartridges and it says the same thing.

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  • lewaiko Sep 10, 2008

    my problem is that it says replace drum soon. I replaced the toner and thought that would fix the problem but a week later the indicator stating that I had to " replace drum soon." Isn't toner same as drum or is there another part I need to replace?

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  • 2,120 Answers

Hav you tried an OEM cartridge?

Posted on Sep 06, 2008

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Posted on Jan 02, 2017

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Ricoh sp811dn toner cartridge is ot detected when replaced


In the back of the machine on the nozzle assembly there is a toner end sensor. It is possible it just needs blowing off clean. Excess toner spillage in that spot prevents the sensor reading correctly. However, if that do not work, it may need new sensor.

Mar 30, 2017 | Ricoh Aficio Office Equipment & Supplies

1 Answer

Error 10.10.00


Hi leslie,
First, is to reseat the toner cartridge and turn the machine off and back on. Second, obviously is to check and replace the toner cartridge. Like every other toner cartridge error majority of the time it's related to a third-party or rebuilt toner cartridge so replace the toner cartridge. Lots of times these errors happen right after people replace their toner cartridge. For some reason they believe because it's a new toner cartridge that can't possibly be the issue. For me that's a dead give away they have a bad cartridge. Before you call a technician in for service make sure you replace the toner cartridge with a new one first. Preferably with a OEM HP toner cartridge. Third, is to check the memory tag assembly, RM1-6284-000CN. Make sure it's properly seated in the machine and the contacts that mesh with the chip on the toner aren't bent. Finally, make sure that the memory tag connector is fully seated at connector J1703 on the ECU. The connector is behind the main cooling fan so it might need removed to check the connector.

In case Still Having Problem Then Follow Us For Hp Printer Problems For On :
HP Printer Support

Feb 06, 2014 | HP LaserJet M5035 MFP Printer

1 Answer

DCP 7060D replace cartridge


Sir/Madam

I suggest You Go To http://welcome.solutions.brother.com/BSC/public/eu/eu_ot/en/faq/faq/000000/000000/000065/faq000065_056.html?reg=eu&c=eu_ot&lang=en&prod=dcp7060d_all

Above URL Link To Fix Your Brother Printer Issue Or Brother Printer Problem To Perform Below Brother Printer Step:

Title:
REPLACE TONER (video instructions available)
Description:
The message REPLACE TONER indicates the toner cartridge needs to be replaced with a new one. Please follow the steps below to replace the toner cartridge.
NOTE: Videos and illustrations shown below are from a representative product and may differ from your Brother machine.
HINT:
The Brother machine has separate consumables: the toner cartridge and the drum unit. Verify you replace only the toner cartridge, and not the drum unit. Click here to see the difference between the toner cartridge and the drum unit. Also you can confirm the order number (Order No.) of the toner cartridge on the Consumables & Options page. Click here to go to the Consumables & Options page.
Make sure that the machine is turned on. Open the front cover and leave the machine turned on for 10 minutes to cool down.
* This movie is being streamed from YouTube. (Opening new window.)
Caution
You must ensure the machine is turned on when you replace the toner cartridge so that the machine recognizes the toner has changed.
After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
Hold your Brother machine with one hand, and take out the drum unit and toner cartridge assembly by pulling on the handle in the middle of the drum unit and toner cartridge assembly. We recommend that you place the drum unit and/or the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
* This movie is being streamed from YouTube. (Opening new window.)
DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any type of flammable substance to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock.
DO NOT use any type of spray.
Push down the green lock lever and take the toner cartridge out of the drum unit.
This movie is being streamed from YouTube. (Opening new window.)
Caution
DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries.
Be careful not to inhale toner.
Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.
To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration.
Be sure to seal up the toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge.
Go to Above Mention Official Brother Printer Url Link for instructions on how to return your used consumable items to the Brother collection program. If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.
Unpack the new toner cartridge. Hold the cartridge level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge. Pull off the protective cover.
* This movie is being streamed from YouTube. (Opening new window.)
Caution
Wait to unpack the new toner cartridge until immediately before you put it in the machine. If a toner cartridge is left unpacked for a long time, the toner life will be shortened.
Put the toner cartridge in the drum unit immediately after you have removed the protective cover.
To prevent any degradation to the print quality, DO NOT touch the shaded parts shown in the illustrations.
DO NOT touch the toner surface.
Brother strongly recommends that you DO NOT refill the toner cartridge provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement toner cartridges. Use or attempted use of potentially incompatible toner and/or cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality. Our warranty coverage does not apply to any problem that is caused by the use of unauthorized third-party toner and/or cartridges. To protect your investment and obtain premium performance from the Brother machine, we strongly recommend the use of Genuine Brother Supplies.
Put the new toner cartridge firmly into the drum unit until you hear it lock into place. Make sure that you put in the toner cartridge properly or it may separate from the drum unit. If you put it in properly, the green lock lever will lift automatically.
* This movie is being streamed from YouTube. (Opening new window.)
Clean the primary corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. Be sure to return the green tab to the home position. If you do not, printed pages may have a vertical stripe.
This movie is being streamed from YouTube. (Opening new window.)
Put the drum unit and toner cartridge assembly back into the machine. Close the front cover.
* This movie is being streamed from YouTube. (Opening new window.)
Note
After replacing the toner cartridge, DO NOT turn off the machine's power switch or open the front cover until the LCD clears the Please Wait message and returns to Ready mode.
If the error message still continues to appear, refer to

Or

If You Still Having Brother Printer Technical Problem then Follow Us For On :
Brother Printer Support

Jan 23, 2014 | Brother Office Equipment & Supplies

1 Answer

How can I remove the drum from the printer?


Replace the drum unit.
Description:
Follow the procedure below to replace the drum unit.

The Brother machine has separate consumables the toner cartridge and the drum unit. Verify you replace only the drum unit and not the toner cartridge. If you want to know their difference, refer to "What is the difference between the toner cartridge and the drum unit?"

Caution Do NOT use flammable substances near the machine. Do NOT use any type of spray to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock.
spray1.gif Caution
  • While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
  • After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration. If you do this, you may get burned.
hot.gif
  1. Open the front cover.
replacedrum_01.gif
  1. Slowly take out the drum unit and toner cartridge assembly.
replacedrum_02.gif Caution
  • We recommend that you put the used drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
  • To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
static_elect.gif
  1. Push down the green lock lever and take the toner cartridge out of the drum unit.
Note Discard the used drum unit according to local regulations, keeping it separate from domestic waste. Be sure to seal up the used drum unit tightly in a suitable bag so that toner powder does not spill out of the unit. If you have questions, call your local waste disposal office.
Caution
  • Wait to unpack a new drum unit until immediately before you put it in the machine. Exposure to direct sunlight or room light may damage the drum unit.
  • To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
notouch_01.gif
  1. Unpack the new drum unit.

  2. Put the toner cartridge firmly into the new drum unit you hear it lock into place. If you put the cartridge in properly, the green lock lever will lift automatically.
Caution Make sure that you put in the toner cartridge properly or it may separate from the drum unit.
replacedrum_03.gif
  1. Clean the primary corona wire inside the drum unit by gently sliding the green tab from right to left and left to right several times.
Caution Be sure to return the green tab to the home position (1). If you do not, printed pages may have a vertical stripe.
replacedrum_04.gif
  1. Put the new drum unit and toner cartridge assembly in the machine.
replacedrum_05.gif
  1. Press Clear/Back.

    For MFC users:
    To confirm you are installing a new drum, press 1.

    For DCP users:
    To confirm you are installing a new drum, press the Up Arrow key.

  2. When the LCD shows Accepted, close the front cover.

Jan 09, 2012 | Brother MFC 7840W Printer

2 Answers

How do you reset the toner sensor after replacing the toner it says it isn't full.


you should ONLY replace the Toner cartridge when the machine tells you to. NOT when it says replace "soon". If this has occurred..the fuse in the cartridge was blown prior to the time that the cartridge should have been installed. Now the machine is asking for a new cartridge but the fuse has already been blown. Contact a Muratec SERVICE rep if you are unable to replace the fuse yourself.

Jul 15, 2011 | Muratec MFX-1430 Copier

1 Answer

I PUT A NEW TONER AND IT IS SAYING THERE IS EMPTY


Are you sure it was a full NEW toner cartridge?? Not an old one you had lying around.
If it was a new one the next question line goes as follows.... the machine will say in the display to "Rplace toner soon"...that dosn't mean its empty and to replace it..that means itsLOW and you should have a new toner cartridge "on-hand" because it will soon stop printing and say "REPLACE TONER". At that time the toner cartridge should be replaced, when it is installed a "fuse" on the cartridge blows and resets the toner light on the display. If you installed the toner cartridge when the display was saying "replace toner soon" you have blown the fuse in the new cartridge, now the machine has run about another 100 copies and says "replace toner"....but you now can't reset the light because the fuse is already blown because you may have replaced the cartridge too early!!! WHAT CAN YOU DO if that is the case...you can replace the fuse on the cartridge..its pretty easy to see, just replace it with another mini-fuse of the same rating written on the existing fuse..then put the cartridge in again..the fuse will blow, reset the light and away you will go. When all else fails read the operators manual.

Jan 23, 2011 | Muratec MFX-1430 Copier

2 Answers

BROTHER-MFC7430 Toner life end


actually, you dont' really need to replace your drum, your drum actually is good for 5-6 years.
you just need to clean up the drum with duster and put that back into the machine.
when reset the drum, you just need to open the front cover and press Clear buttom then 1.
after that the whole thing will be reset and ready to go for it.

Dec 27, 2010 | Brother MFC-7340 All-In-One Laser Printer

1 Answer

I was unable to loace the Toner Cartridge. Could you please tell me where to open up and how to replace the tomer cartridge? Thank you. Regards, Lisa Li


Make sure that the printer is turned on. Open the front cover. Slowly but firmly pull the drum unit and toner cartridge assembly out of the machine. Push down the green lock lever and take the toner cartridge out of the drum unit. Unpack the new toner cartridge. Hold the cartridge level with both hands and gently rock it from side to side five or six times to spread the toner evenly inside the cartridge. Pull off the protective cover. Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically. Clean the primary corona wire inside the drum unit by gently sliding the green tab from right to left and left to right several times. Put the drum unit and toner cartridge assembly back in the printer. Close the front cover.

If you want even more detailed information, there is a how to guide with ilustrations on each step on the Brother website.

Dec 07, 2010 | Brother HL 2140 Laser Printer

2 Answers

Toner dust


It really sounds like a defective cartridge. There is a metering blade in there that puts the right amount of ink onthe roller, if its not right it will just throw it into the machine.
You need to vacuum the machine out, return the cartridge for a new one.

Nov 03, 2008 | Xerox FaxCentre F12 Laser Printer

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