When I turned on my Power shot S1, the image is blurred and with a redish purple color. Even I manually focus it or zoom an object still blurred and redish purple in color. When I taken a shot on an object, the result is blurred and shadowish... How can I resolve this problem Please help...
-   My camera has the reddish purple color and white lines going across horizontally. Any suggestions of what to do. Have not tried to take a picture. Can look at pictures on memory card. They look fine. Please help. don't know what to do.-   pipp417
-   I had the same problem. Tried the firmware update, but no luck. I'm contacting them now to see if it's the defective CCD problem.-   hhypnoss
The doe problem go away if you bang on the side of the camera? there is a known issue with the CCD sensor on certin model cameras that after a few years the glue or somthing dries up inside the sensor and it developes a bad connection. Canon has admit they know about this problem and they will fix them free of charge and pay shipping both ways. Sometimes users can bang on the side of the camera and the camera will work properly again but not for very long. I cant see your display so im not sure if thats it or not but the problem has this purple blackish symptom. Go to the canon usa webpage and then search around for your camera model and if there is a known issue it will say on their site. Then there are ways to contact them on their site.
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Solution #2
posted on Jan 27, 2008
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Rank: Apprentice
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I contacted canon they are sending me a ups lable to send the camera back to them so we will see!
helparealtor
Contacted Canon and they replaced with a newer refurbished model free of charge. They sent me the UPS label and I received a new camera in about 2 weeks.
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