Question about Computers & Internet

2 Answers

Compaq Presario SR1807UK

Hi there, I'm trying to restore someones Compaq back to it's original OS but it doesn't seem to work when pressing F10 on boot up and there are no Compaq Tools to help restore it as someone has deleted them. Is it still possible to restore it to it's original state ?

Posted by on


2 Answers

If, like me, you find that someone has already destroyed the original backup or you had to fit a replacement harddrive, then you will have to install a fresh version of Windows XP operating system.
After doing this, when you go to the Device Manager you will find yellow exclamation marks next to these three items:
Multimedia Audio Controller
SM Bus Controller
Video Controller (VGA Compatible)

The motherboard used in the Compaq Presario SR1807UK is actually an ASUS A8AE-LE but I found that ASUS didn't really give much support for it so after much effort I found these drivers and now everything is working perfectly again.

Multimedia Audio Controller
IXP SB400 AC'97 Audio Controller
After downloading sp31635.exe and double clicking, it will unzip to C:swsetupSP31635 but it's no use trying to install from here as it won't work, it needs to be force installed.
Goto Device Manager and right click on Multimedia Audio Controller and then left click on Update Driver. Pick "No, not this time" then pick "Install from a list or specific location (Advanced). Pick "Don't search etc." and then click on Have Disk and Browse to C:swsetupSP31635 Highlight CPL309Ba.inf and Open. Highlight Conexant AC-Link Audio, click on Next and then press Yes.

Video Controller (VGA Compatible)
Radeon XPRESS 200
Catalyst Software Suite 34.7Mb v8.8 Aug. 20th 2008 which also take's care of the Bus Controller above.
To use the Catalyst software you must install NET Framework v2.0 from Microsoft, I installed NET Framework v3.5 Full Version which install's v2.0, v3.0 and v3.5

Good Luck to all you novices out there and I hope this has helped you.

Also useful to install Adobe programs for easier web surfing I usually install Adobe Reader, Flash Player and Shockwave Player.
and Java from here

and if you ever need a good Malware/Spyware remover that actually removes for free, I've recently come across this one from Malwarebytes


Posted on Sep 07, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 94 Answers

Hi... as an HP tech.... i would suggest you to go with system recovery disc from Hp... to restore your computer back to the original factory settings...

or if the computer is out or warranty (greter than or equals to 5 years old) you can go for the retail version in the market.

Posted on Sep 05, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How to completely restore a compaq presario 2200 notebook to factory without disks or the F11 button


I could get your problem.Actually the primary partition of your pc is messed up. You need to reinstall your OS.To restore deleted partition try this recovery software because this tool is capable of restoring datas and disk volumes easily. You can get the demo version from here .If satisfied purchase the full version as i did..

Feb 07, 2013 | HP Compaq Presario 2200 Notebook

1 Answer

How do you restore your compaq Presario V4000 to its original settings


Boot your computer while pressing F10 repeatedly. If the operating system loads instead, power off and try again.

Hope this helps.

Sep 18, 2011 | Compaq Computers & Internet

1 Answer

Hi i am trying to reset a lap top back to factory settings it is a compaq cq61-320sa i have done this once b4 but for the life of me cant remember how f11 on restart or f8 somthing like that but i dont...

Press F10 during the statr of the laptop, it will access the hidden Recovery partition. From there follow the instructions on the screen.
If F10 doesn't work then you will have to order and use recovery disks

Jul 14, 2011 | HP Compaq Presario V6000T Notebook

1 Answer

My Compaq Presario wil not go past the windows xp screen and load up the programs?

Hit the F10 button on boot up you will get a choice there to boot last known good configuration.

This should work .. Something has altered your boot files
If this doesn not work ,Insert CD that came to you with Pc /laptop RESTORE CD.. this will add enough boot files to fix your issue

Then reboot with out the CD it will boot properly

if you do not have original CD borrow a cd from friend or someone boot from Operating system CD tis will restore your boot files

Jun 13, 2010 | HP Compaq Presario 2500LA Notebook

1 Answer

Full format of compaq presario 2100

Most notebooks have a separate partition on the hard drive that holds the recovery media needed to restore the unit.
You can usually run this by pressing F10 during the boot up process. You may need to press it several times in order to get it work.
If that doesn't work, then you will need to contact Compaq in order to order the recovery media kit.

May 09, 2010 | Compaq Presario Notebook

2 Answers

How do I get my compaq presario back to the original factory settings without a recovery disk?? its a SR1120nx

there is a hiden partion on hd disk, you restore to the factory settings, when bios booting, look for "restore system" key.Press the key only bios booting and follow the instructions. If not available, well you can reinstall windows with OEM CD and Follow Instructions. Good luck

Dec 22, 2009 | Compaq Presario SR1120NX 2.66GHZ Tower w/...

1 Answer

Hi i have a compaq 756nr and i lost the password i think its bio

It depends on what kind of os you have, if the problem is recovery you can try using the cds that comes with the system, if you dont have them, press f10, or choose system recovery, you are going to loose all the data if you dont make a good back up, the computer is going to restore as it came from factory,
good luck

Jul 08, 2009 | Compaq Presario 700 470024-192 Notebook

1 Answer

How to install preloaded mirosoft vista in Compaq presario CQ40?

if ur system came with vista pre - loaded originally when u bought and ur hard disk is still original then u can try this easy and fast operation to restore ur OS to factory default state

Compaq/HP: When you first turn on the laptop and see the Compaq/HP logo screen, press the F11 key (you need to do this before the Compaq/HP logo disappears). and then simply follow the instructions for installation of OS

if u dont have original hard disk then u have the option of restoring ur OS thru backup Disk u got if u dont have the backup disk then u can order one thru website , go and chat with online expert at compaq and they can assist u in this backup disk they can mail u on ur request

pls rate me FIXYA if i fixed ur problem

Mar 09, 2009 | Compaq Presario Notebook

2 Answers

Reformat the notebook with out recovery

you can get all the drivers and utilitys off
goto support and downloads.and enter your computer model in the box.

Dec 15, 2008 | Compaq Presario Notebook

1 Answer

Vista with bootmgr is missing message

put your recovery disk or vista OS disk and repair the boot...

Mar 25, 2008 | HP Compaq Presario C500t Notebook

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

683 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

David Payne
David Payne

Level 3 Expert

14162 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides