Question about Washing Machines

1 Answer

Tromm drain pump wm3677hw

The tromm is 2 years old ,but broke after a year and nobody wanted to warranty it and I tried to buy the parts. tromm said I wasn't a qualified dealer so they won't sell me the parts(I really think it is the pump

Posted by on

  • jmputnam Jan 17, 2009

    I'm about to get my third drain pump installed on a five year old LG Tromm WM3677HW. Quite certain it's the pump again, it's already out of the machine ready to replace, but LG says parts are only available through their authorized repair center. Last time their one authorized repair center took two months to fix the machine, we'll see how long it takes this time....

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 166 Answers

You may be able to find parts outside the manufacturers realm.
I would call Tromm, and ask for a supervisor and show them that it started before the warranty was up!
Almost every manufacturer will send someone to help you for free or do whats called a, "PUSH-PULL"
If there is a lemon or the customer is ********** cause the unit broke to many times and he got no satisfaction.The manufacturers will send a dealer to deliver a new one and take the lemon away for free. They pay the dealer they arrange this with!
We do it when ever they ask us to for all the manufacturers.
YOU PAY NOTHING ,except a tip to the delivery guys if you want to!



Discount Parts Major Appliance & Consumer Electronic Parts. TOLL FREE 1-(888)-338-3790 8:00AM - 12:00 MIDNIGHT 7- DAYS A WEEK

Posted on Sep 05, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have the whirlpool model WTW495OXWD and it wont spin or drain,


see this causes:
It spins, but doesn't pump
drain line is clogged fix it,some sock is inside, take pliers and remove, if you can you need to remove the agitator, the propeel of pump can be defective replace.
It doesn't spin or pump
frozen pulley pump replace
It pumps, but the water returns
improve the drain line. if mayor that 4 inch cut of the diference, is a lower install air/gap siphon break assembly

6_21_2012_6_20_44_pm.gif

Jun 21, 2012 | Whirlpool Washing Machines

1 Answer

Lg wm3677hw combo washer drain pump repair question


You replace the whole drain pump. Pretty easy to do from the opening in the bottom by resting the unit on its back. (Make sure you drain the unit completely) You should be able to get the drain pump (pt #4681EA2001D) from http://www.encompassparts.com/lgconsumer/ for less than $50 + s&h.

Aug 31, 2009 | LG WM3677HW 3.7 cu.ft. Front Load Washer...

1 Answer

Frigidare gallery leaks at base of drum,shocks broke as well


Yes, you should. The Frigidaire Gallery is a wonderful unit and PLEASE...buy the extended warranty! You'll be glad you did just simply because you will not have to worry for 5 years about repairs. Repairs can be as a result of storms in your area. The best of luck to you!

Aug 14, 2009 | Washing Machines

2 Answers

Washer-dryer # wm3677HW will not dry,heats up, run, on and on


You're a moron. This unit washes and dries. That's the whole point of it. Perhaps you should do some research before answering the question. the most likely cause is the water lever sensor.

Aug 09, 2009 | LG TROMM WM2688H 4.0 cu.ft. Front Loading...

2 Answers

Drum does not spin


We have an LG TROMM with the same problem, 3 years old as well. We bought the extended warranty (Huge waste of $$$$).  So far they have determined it is not the motor or either of the control boards.  We think it might be a relay switch or possibly the brake.  Good luck with yours, we just went out and bought a new washer.

Jun 22, 2009 | LG TROMM WM2688H 4.0 cu.ft. Front Loading...

1 Answer

Machine won't spin and rinse and stops with an "OE" message.


it could be as simple as a wire has come off the pump during transport or the pump was about to die.
check if wires have come off pump and if ok then with a little water in the machine see if you can blow some air back down the drain hose to see if there is a blockage in the hose or the pump if there is you will have to remove the hoses from the pump and clear the obstructions

Jun 11, 2009 | LG WM2688HWM TROMM SteamWasher

1 Answer

Drain problem


check he pump and see if theres something stuck in it. you should be able to tell if theres a sock or somethingsyuck in it.

Feb 03, 2009 | LG WM2277H Front Load Washer

1 Answer

WM 0642HW Drain Pump?


I have seen these drain pumps fail before, sand builds up behind drain pump impeller and prevents the impeller from spinning fast enough to drain machine. you will need to replace this pump but it is not easy tadk, I recommend you call for service to authorized LG servicer that is factory trained. These machines are delicate and need professional service, call Geek Squad they will service it (yes they service appliances). Since Best Buy sells so many LG machines, they have great experience with this. Try calling Sears as well, they have training on same product.

Jan 06, 2009 | LG TROMM WM2688H 4.0 cu.ft. Front Loading...

2 Answers

Drain pump/motor not draining.


actually it sounds like there was or is something in the water pump (like a string or metal underwire from a bra). before replacing the water pump i would look inside it and check for foreign objects.
  1. unplug the machine, but leave other hoses connected
  2. use a butter knife or putty knife to open the front panel; at the top seam between the top panel and the front panel is 2 metal clips (about where the edges of the lid are). push these strait in to release the front panel.
  3. once the front panel is off then you should see the water pump on the right side. it has 2 large black hoses and 2 wires attached to it.
  4. take off the water pump (two 3/8 bolts) and look inside it.
88981e1.jpg
adcd6df.jpg
3d5a855.jpg
a988876.jpg
some pictures borrowed from fixitnow.com, allpar.com, applianceaid.com and repairclinic.com
  • if you need to buy a new pump, then they are around $50 at repairclinic.com
  • or shop around; GE Washer Pump part # WH23X10013
  • here is a cheap one on ebay: 
http://cgi.ebay.com/GE-WH23X10013-Washing-Machine-Washer-Water-Pump-Motor_W0QQitemZ170239837032QQihZ007QQcategoryZ20714QQrdZ1QQssPageNameZWD1VQQcmdZViewItem
let me know if you get stuck
Mike

Jul 30, 2008 | GE WJSR2070B Top Load Washer

Not finding what you are looking for?
Washing Machines Logo

Related Topics:

558 people viewed this question

Ask a Question

Usually answered in minutes!

Top Washing Machines Experts

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...