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Tromm drain pump wm3677hw

The tromm is 2 years old ,but broke after a year and nobody wanted to warranty it and I tried to buy the parts. tromm said I wasn't a qualified dealer so they won't sell me the parts(I really think it is the pump

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  • jmputnam Jan 17, 2009

    I'm about to get my third drain pump installed on a five year old LG Tromm WM3677HW. Quite certain it's the pump again, it's already out of the machine ready to replace, but LG says parts are only available through their authorized repair center. Last time their one authorized repair center took two months to fix the machine, we'll see how long it takes this time....

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You may be able to find parts outside the manufacturers realm.
I would call Tromm, and ask for a supervisor and show them that it started before the warranty was up!
Almost every manufacturer will send someone to help you for free or do whats called a, "PUSH-PULL"
If there is a lemon or the customer is ********** cause the unit broke to many times and he got no satisfaction.The manufacturers will send a dealer to deliver a new one and take the lemon away for free. They pay the dealer they arrange this with!
We do it when ever they ask us to for all the manufacturers.
YOU PAY NOTHING ,except a tip to the delivery guys if you want to!



Discount Parts Major Appliance & Consumer Electronic Parts. TOLL FREE 1-(888)-338-3790 8:00AM - 12:00 MIDNIGHT 7- DAYS A WEEK

Posted on Sep 05, 2008

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