Question about HP Compaq nx5000 Notebook

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Both USB ports suddenly don't work on my Campaq nx5000 notebook. I get power from both because the light under the mouse lights up. Any ideas what could be wrong? Thanks.

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  • nirraddog Dec 31, 2008

    mine has the same problem. The device manager shows 4 hubs. One with 6 ports ans three with two. It also showed a system reserved memory of 10% on the 6 port and two of the two ports. It showed 20% on the other one two port. The next time i checked the dev. manag. it showed no system reserved pover to any of them. ?????????

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  • 94 Answers

Try to check the device manager.

by right clicking my computer, then hardware tab, device manager.

on the device manager check for the usb drivers if they are installed properly, if there is a problem you will see a yellow exclamation point on the usb.

try also to check for the updated drivers for the usb controllers on your laptop.

Posted on Sep 05, 2008

  • vic donald somera
    vic donald somera Sep 12, 2008

    conisidering what you did, i would recommend to have the hardware checked, check also the bios if it needs an update.

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1 Answer

Just installed MS 3000 wireless mouse. Won't run. no light on mouse. Have put new battery in and still no light. Flash drive has light. What to do now? Yes, I pushed the connection pins on both.


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Dear,

Try pressing the CAPS LOCK. If CAPS LOCK is responding then it is surely your inverter.

It is a known problem with the nx5000 series laptop.

The FAN switches off because Intel SpeedStep which is absolutely normal.

I faced and solved at least 6 - 7 such problems on different nx5000 laptops

If CAPS LOCK is not responding then its your motherboard.

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nikcorra2488,

try this: plug in the USB key & check for the green light. Then go to start, control panel, & double click mouse (with whatever mouse works). Check the hardware tab and see it the computer is recognizing that the mouse is there. If it is there, it should be working fine. If not, then perhaps you need to reinstall the USB port drivers. Sometimes this will happen when you've upgraded from 1.0 to 2.0 USB ports.

Hope this helps.

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1 Answer

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Why don't you try at the moment of placing a new battery to see if the small button that protrudes, where the receiver is located at the bottom of the mouse is pressed down. Without the receiver in place that **** on must be out for as long as the receiver is in the USB port.
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1 Answer

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Turn off the computer and remove the plug and battery wait for 20 mins then put it back in. Try again. Also check if you have a question mark or exclamation point in device manager.

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