Question about HP Compaq nx5000 Notebook

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Both USB ports suddenly don't work on my Campaq nx5000 notebook. I get power from both because the light under the mouse lights up. Any ideas what could be wrong? Thanks.

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  • nirraddog Dec 31, 2008

    mine has the same problem. The device manager shows 4 hubs. One with 6 ports ans three with two. It also showed a system reserved memory of 10% on the 6 port and two of the two ports. It showed 20% on the other one two port. The next time i checked the dev. manag. it showed no system reserved pover to any of them. ?????????

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Try to check the device manager.

by right clicking my computer, then hardware tab, device manager.

on the device manager check for the usb drivers if they are installed properly, if there is a problem you will see a yellow exclamation point on the usb.

try also to check for the updated drivers for the usb controllers on your laptop.

Posted on Sep 05, 2008

  • vic donald somera
    vic donald somera Sep 12, 2008

    conisidering what you did, i would recommend to have the hardware checked, check also the bios if it needs an update.

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My mouse is lock need help please


Good day there, glad to be of assistance to you today.
What kind of mouse is it? Is it a bluetooth mouse with batteries?
1.Is it a regular usb mouse with lights on it? If so, please check if you've got lights on the mouse,it means it's being detected by the notebook. 2.Please shut down your computer first, as soon as the the computer turns off, unplug and plug the mouse back in then power it back on. 3.If that doesn't work, try plugging it to a different usb port and restart the notebook. If it's the same issue, please check if the mouse will work on another notebook when plugged in.
I hope this has helped you resolve your concern. Have a wonderful day.

May 12, 2011 | Dell Inspiron Mini 10 Notebook

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Usb ports not wokring . every thing installed when in connect the mouse.its not working . but mouse lights are on. and any other usb device connect its also not wokring.


To scan for hardware changes, follow these steps:
  1. Click Start, and then click Run.

    Note If you are running Windows Vista, click Start, and then use the Start Search box.
  2. Type devmgmt.msc, and then click OK. Device Manager opens.
  3. In Device Manager, click your computer so that it is highlighted.
  4. Click Action, and then click Scan for hardware changes.
  5. Check the USB device to see whether it is working.
If scanning for new hardware did not fix the problem, try restarting the computer. After the computer has restarted, check the USB device to see whether it is working.

If restarting the computer fixed the problem
  1. Click Start, and then click Run.

    Note If you are running Windows Vista, click Start, and then use the Start Search box.
  2. Type devmgmt.msc, and then click OK. Device Manager opens.
  3. Expand Universal Serial Bus controllers.

    Note You might have to scroll down the list to find this item.
  4. Right-click the first USB controller under Universal Serial Bus controllers, and then click Uninstall to remove it.
  5. Repeat step 4 for each USB controller that is listed under Universal Serial Bus controllers.
  6. Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.
  7. Check the USB device to see whether it is working.

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1 Answer

HP Pavilion zv6000: USB ports are inop. USB port on rear of computer works fine. USB port on left/front will power my flash drive, but the light stays on constantly. The flash drive is does NOT show up in...


After reading the description, I think you need to try updating BIOS and latest device drivers for USB. Because USB are getting power on that means there would not be any fault to from the motherboard.

So please try updating latest BIOS for your notebook.
If you can provide me the product no for your notebook and the operating system which you are using currently then I can find the one for you.

Otherwise you can also do the same.

Type in the product no. on www.hp.com. Then go to software and driver download page, select the proper OS and search in BIOS ROM pack available for your notebook.

I hope this will help.

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1 Answer

Compaq nx5000 PC Notebook: my compaq nx5000 is notpowering up when i power it...


First check to ensure the battery is properly seated. If it's in good, then this is probably a power supply issue or a problem with the motherboard.

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2 Answers

The USB port on my DELL Latitude C400 does not recognize the mouse


try to use otehr usb ports on your computer. check if the light on the bottom of the mouse lit up. open device manager. under mouse - delete otehr mouse components then restart computer.

Mar 08, 2010 | Dell Latitude C400 Notebook

1 Answer

Compaq nx5000 with new battery and new power


Dear,

Try pressing the CAPS LOCK. If CAPS LOCK is responding then it is surely your inverter.

It is a known problem with the nx5000 series laptop.

The FAN switches off because Intel SpeedStep which is absolutely normal.

I faced and solved at least 6 - 7 such problems on different nx5000 laptops

If CAPS LOCK is not responding then its your motherboard.

Good Luck and Regards

Nov 25, 2009 | HP Compaq nx5000 Notebook

1 Answer

USB ports quit working


I had this happened to me also. you need to check the system bios to see if something shut the USB ports off. normally hitting DEL or f10 prior to bootup will put you in the system BIOS. Normally all usb ports disable because a device was unplugged without properly shuting the device off.

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1 Answer

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Turn off the computer and remove the plug and battery wait for 20 mins then put it back in. Try again. Also check if you have a question mark or exclamation point in device manager.

Click start then run then type in devmgmt.msc then click ok

Nov 07, 2008 | HP Compaq nx5000 Notebook

1 Answer

USB ports are not working


Sounds like the power portion of the USB port is working but the data portion is not. My guess is that the drivers for the USB hub inside your machine are not installed, damaged or never installed. Check the "device manager" under "Universal Serial Bus Controllers". You might be able to fix it by deleting the hub. When you power off and power back up it should find the hub and reinstall the drivers.

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1 Answer

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check ur USB ports with any other usb divice. if that are working properly,then change ur mouse...thats all.......

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