Question about Avaya Lucent Partner 616 Phone

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Admin password lost

Hi do you know how to reset the 0# (administrtor) password? i know changed it from the default and i cant remember it
?please email me at nydealer@aol.com

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  • brant655 Sep 24, 2008

    I have the same issue. want to help me out with it? 864.297.1398




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I can do it for you, but will not give password out

Posted on Sep 08, 2008

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Hi, I need help on resetting password on panasonic kx-t7731. Person who used this phone before set the password and left w/o letting me know. Please let me know if there is any way to access voicemail...


TVA and TVS systems have master passwords that the installer has. If you lost the password to 999, then your installer can probably come out and reset them. If you have lost the master password, Panasonic can restore that, but it's not easy.

If you happen to have the password for 998 and 999, you get there by pressing #6 *99x at the login. Put in your password and IIRC admin is option 5 or 6 in 999.

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I need to change our Auto Attendant message to remove the name of an employee that is no longer with us. I have tried Feature 983 but when I enter the recommended 120000 (we have 2 digit mailboxes) it says...


The best thing to do at this point is to reset the admin. password.
To reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000.

To reset your voice mail password, press feature 983 the screen should say log:
enter 120000 (default password)
the display should say mbox, AA, and othr above the three soft keys
press the mbox soft key
the screen should say add, del, and chng above the soft keys
press the chng soft key
enter in the mailbox number you wish to reset the password on
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the screen should say reset and next above the soft keys
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press the Rls key
your password should be reset to 0000

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How to reset the password for a Lucent Partner 18 phone system. The product is a Lucent Partner Phone system


Depending on the type of voicemail you have, you''ll have to login to the admin mailbox. That's done by pressing your voicemail key or intercom 777. If you have a Partnermail VS the admin mailbox is 99 with the default password of 1234. If you mave a Partner Messaging System the admin mailbox is 0 with a default password of 1234 or 123456. Once your into the admin mailbox press 9 for admin programming. ,(depending on version) press either 2 or 4 administer extensions, enter the mailbox number of the box you want to reset, press 3 to re initalize the password, hang up when done. Your password will be the defaulted to1234.

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1 Answer

An employee changed the password to the voicemail, and they are no longer with us. How do I override their password and change it back to the default password for the new employee?


Depending on the type of voicemail you have, you''ll have to login to the admin mailbox. That's done by pressing your voicemail key or intercom 777. If you have a Partnermail VS the admin mailbox is 99 with the default password of 1234. If you mave a Partner Messaging System the admin mailbox is 0 with a default password of 1234 or 123456. Once your into the admin mailbox press 9 for admin programming. ,(depending on version) press either 2 or 4 administer extensions, enter the mailbox number of the box you want to reset, press 3 to re initalize the password, hang up when done

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1 Answer

How do I change our voicemail?


Depending on the type of voicemail you have, you''ll have to login to the admin mailbox. That's done by pressing your voicemail key or intercom 777. If you have a Partnermail VS the admin mailbox is 99 with the default password of 1234.If you mave a Partner Messaging System2.gif the admin mailbox is 0 with a default password of 1234 or 123456. Once your into the admin mailbox press 9 for admin programming.

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1 Answer

How do I change the greeting on line 1. I know


Depending on the type of voicemail you have, you''ll have to login to the admin mailbox. That's done by pressing your voicemail key or intercom 777. If you have a Partnermail VS the admin mailbox is 99 with the default password of 1234.If you mave a Partner Messaging System2.gif the admin mailbox is 0 with a default password of 1234 or 123456. Once your into the admin mailbox press 9 for admin programming. 3 for greetings, 1 for the auto attendant #.press 1 for the day menu or press 2 for night menu and 6 to modify the menu. press *# to skip selector codes.Press 1 to record your new greeting 1 to stop recording. Press *# to approve or 21 to re-record hang up when finished.

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1 Answer

How do you change passwords without knowing previous passwords in order to change voicemail greeting??


Actually, even as a technician, you will never know the origonal password.
But you can get in to reset the existing password back to 0 0 0 0.

There are a couple of steps; depending on your voicemail system, voicemail's are done differently, but try this first.

got to a M7310 set
-> dial FEATURE 9 8 3
-> password: 1 0 2 0 0 0 0
-> you should now see ADMIN and under that MBOX, AA, OTHR
press MBOX
-> press CHNG
-> dial the extension of the phones that you need changed
-> you should now see PASSWORD and under it RESET, press RESET (This resets the mailbox back to 4- zero's)
-> hit the * to back up and repeat fopr all the other extensions.
-> hit RLS after all is done and voila... you have now changed those passwords to those mailboxes.

Now when the new users dial F981 at their desks, and dial 0 0 0 0 the first prompt they get is pleasde change password.

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1 Answer

Toshiba Default code not working


Need to login to Admin mailbox 999 or 9999 (3 digit exts or 4 digit exts?) need to know admin password? once in follow prompts to edit maiboxes to reset password to default. Default is 997 and ext number,but the tech that setup your phone system could of change the default code(997).What Toshiba system do you have?

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Jessie711 - You Rock! Your post on the 21st fixed my problem :)

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