I have a CLC 1100 that is giving me a E020 02FF error. I am a former CLC Tech. I worked for Canon Business Solutions but have been out for some time now. Just need to know what the subcode means. I know it is a problem with Cyan.
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E072 0202 means :
The transfer drum cleaner brush motor (M8) is faulty.
The polishing roller motor (M9) is faulty.
The motor drive system is subjected to an overload.
The attraction/transfer locking cam motor (PM7) is faulty.
The attraction/transfer locking cam HP sensor (PS8) is faulty.
The registration path driver PCB is faulty.
The DC driver PCB is faulty.
The CPU PCB is faulty.
The attraction/transfer looking cam HP sensor does not go '1' within 4 sec after the attraction/transfer locking cam motor has started to rotate.
Transfer frame connector try pulling out the transfer drum and look to th rear of the machine and see if there is any paper stuck in the female connector at the rear of the machine.If the problem persists change thr connector.If you need more help get back to me 00447764303923 i am in the uk
This error has to do with Toner concentration of the Black ( 04 ) part of the sub code. The "00" has to do with the reference level or signal value for black. Look to see if the Black toner sensor is soiled. You have to swing out the toner hopper assembly to access the sensor. You will see two thin gray cables coming down from under the control panel. Since you have access to both assemblies - toner and paper jam detect - carefully remove both and clean with canned air. Be careful since you are so near to the $800 drum. Replace both and test. If you still have problems and the drum is old, several years, and has over 40,000 copies on it, you may have to have the drum changed and I recommend a tech do it. Good Luck.