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Programming music on hold

I wonder how I can program music on hold, or even if I can do it with this phone? I checked the manual and said Feature 19, but how can I do this? only dial it and record the music, or is it on the phone or what? it is not too specific. Help please...

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Music on hold comes from a MOH source and is plugged into the cabinet on the MOH port :-)

Your ACS module has an RCA jack for the music input. You get a source, like a music on hold player

http://www.neltechlabs.com/spec_sheets/messagermp3_spec.pdf

http://www.onholdplus.com/products/6000series.html

http://www.premtech.com

Or, you can just plug in a CD player or radio. The Intellitouch unit comes with a program called Message Studio and lets you record your own messages or mix your own music (they also provide royalty free tracks) to generic "Thank you for holding" messages.

There is an Australian company that sells you a mini production studion that runs on a PC. It's a bit of an overkill for the average user, but we still do that for messages that need to be scheduled.

http://www.nch.com.au/ims/index.html

Anyway, a long winded answer but I hope this helps.

Carl

Posted on Sep 05, 2008

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How to set voice mail button on the phone - so i need not to dial intercom 777 and also how to set one touch button on the phone for music - so I need not to dial feature 19.... thank you


on that phone
press FEATURE 00
press the button you want to set for voicemai
press LEFT intercom then 777
now press the button you want for music (has to haave lights)
Press FEATURE 19

When done programming, press FEATURE 00

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We'd like to have background music when callers are on hold. We have only the Quick Reference Guide, which tells you to 'input a parameter' - what is this parameter? Thanks


Music on hold requires programming and a music source plugged into the system cabinet. If you don't have a set of manuals and MOH by default, you need to acquire a set of manuals and access to the installer portion of system programming.

I suggest you contact your Panasonic dealer.

Carl

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Programming2.gif is done on 7310, 7324 and 7316 type sets.
Enter programming2.gif by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
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My guess is that you have a KXT-624 or 824 system.Follow the instuctions here: http://www.onholdplus.com/products/7000series_connect1.html

Then, if you get lucky, when you go to any system phone and press "1" without picking up the handset, the music will play.

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