Question about Kenmore Elite HE4 Electric Dryer

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Kenmore Elite gas dryer

Hello.
When I purchased my house 2 years ago, the sellers left the washer and dryer for me. They informed me of a problem with the dryer's start button not wanting to stay pressed in. They said their solutions was to use something to keep it pressed in and so I started using shipping tape for this purpose. Last night it finally stopped working - something behind the button is obviously broken (the switch). While looking for a replacement switch and an on-line service manual, I came across this site. I did order the part from Sears today and will attempt to repair the problem myself. If I cannot, I will buy a new dryer before I pay a tech $60+ to repair a 6 year-old dryer.
I did not have the model number when I called Sears but did have another number off the back of the dryer which was for the "panel control" and the number is 3979018. The sales rep did some cross-referencing and said I own model #11072932100. I was wondering if you can direct me to an on-line service manual so I will know how to replace the switch when it arrives.
Thanks so much,
Melissa

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  • Anonymous Nov 30, 2008

    my dryer is not working

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Hello.
vegetarianGA
You said,

When I purchased my house 2 years ago, the sellers left the washer and dryer for me. They informed me of a problem with the dryer's start button not wanting to stay pressed in. They said their solutions was to use something to keep it pressed in and so I started using shipping tape for this purpose. Last night it finally stopped working - something behind the button is obviously broken (the switch). While looking for a replacement switch and an on-line service manual, I came across this site. I did order the part from Sears today and will attempt to repair the problem myself. If I cannot, I will buy a new dryer before I pay a tech $60+ to repair a 6 year-old dryer.
I did not have the model number when I called Sears but did have another number off the back of the dryer which was for the "panel control" and the number is 3979018. The sales rep did some cross-referencing and said I own model #11072932100. I was wondering if you can direct me to an on-line service manual so I will know how to replace the switch when it arrives.

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Posted on Sep 18, 2008

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