Question about Bose SoundDock Digital Music System for Apple iPod - White

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Ipod won't charge or play on bose speaker

I have tried several different ipods.  Where can I get the speaker fixed?

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  • claireyfairy May 11, 2010

    Ring Bose technical, in the back of your manual.



    Before you do this please try making sure the power cable is pushed in the correct way. (writing facing upwards on the cable). Also quite often a simple power cable swap can resolve this issue! (its a standard figure 8 cable which most laptops and other household appliances use)

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  • 17 Answers

Check the ipod connector, it wiggles it's broke and you have to buy a new pcb and install it. You can get them at ridax, but they are around $50+. But I'm currently buying broken sounddocks,

Posted on Apr 10, 2009

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2 Answers

Bose sounddock no longer playing music


The problem is with all those little electrolytic capacitors. They look like little cans. There on the middle board. What happens is they dry out just like batteries. I fixed one for like 7 dollars plus shipping from Digikey. If you want you can use an ESR meter to check them, but don't bother. The Circuit board is the middle board. Not the board that has the connector that the ipod plugs into, or the board the speakers plug into, its the one in the middle of the two. Yes you can charge your ipod but it won't play music. Also check all the pins on the connector that the ipod plugs into, sometimes the solder joint breaks and needs to be soldered.

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Mar 07, 2012 | Bose SoundDock Digital Music System for...

1 Answer

I just bought the ipod nano 6th generation and it will not charge in the Bose docking system....my old one charges with no problem.....is there a fix for this? The nano plays fine it just wont charge


If it is a different model iPod then it is likely the Bose dock does not support the newer model. Quite often changes such as from iPhone 3 to iPhone 4, Bose had to release a new dock. The speakers and music will still always work, but the support will be limited for charging. Unfortunately you will not be able to fix this, other than upgrade the dock, or go back to your old ipod.

Thumps Up!

May 04, 2011 | Bose SoundDock Digital Music System for...

2 Answers

Why cant I charge my 5th generation ipod on my


try pulling the ipod out of the dock while both are turned on or unpluggin and re-plugging the adapter... works for me

Dec 21, 2009 | JBL On Stage Micro Portable Speaker Dock...

2 Answers

Right channel of Bose sounddock out completely. Does not seem like a blowout-- just not working. Can I fix it myself, or do I need to send it to Bose to be fixed? Please help!


Try another Ipod first.Go to Bose website for tech help if this is not the solution.Is the Ipod connector damage on the bose or your Ipod?

Oct 18, 2009 | Bose SoundDock Digital Music System for...

2 Answers

Bose soundock will not play ipod


Check the power in the back, and check the connector, where the ipod plugs in. Usually that part breaks. Or you have to buy a new part from ridax ($50 +) But I'm currently buying broken sounddocks, so if youwant t

Mar 09, 2009 | Bose SoundDock Digital Music System for...

3 Answers

Sounddock 1 :No sound unless I push down on the iPod


Turn the sound dock over and you will see the connection for the iPod is on a separate piece of plastic, almost looks like it has been bolted onto the main bit. It means a connection will be loose between these two parts in some way. Contact Bose to get this serviced.

Dec 11, 2008 | Bose SoundDock Digital Music System for...

1 Answer

Doesnt play music


See this "ticking sound" thread; probably the same issue.

Aug 28, 2008 | Bose SoundDock Digital Music System for...

1 Answer

I can't get open the remote.


Disconnect all cables and pull plug out from the wall and then reconnect. This worked for us here.

Jul 26, 2008 | Bose SoundDock Digital Music System for...

2 Answers

Pls help


I once had a what you might call beating sound, and that was when I'd plugged in the DC power chord at the back the wrong way round! On my unit, the side of the connector where it says "DC Power" must be up. If you look closely you'll also see that two of the pins (or rather the plastic around them) have a different shape; same for two corners of the receptacle in the unit. These must match.

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6 Answers

Bose Sounddock - Speakers have a loud hiss at low song volume


Here is how I fixed the hissing noise in my Soundock;
--Pull the bottom plate off (It is attached by 4 screws)
--There is a green motherboard with 2 ribbonwires. .
--One of the ribbonwires (the one the mounts the ribbon vertically) had loosened up.
--Use a tweezers to pop it back into place and that noise will disappear.

This is a design flaw, as the action of inserting/removing your ipod, coupled with the action of setting your sound dock down will work this ribbon loose.

May 30, 2008 | Bose SoundDock Digital Music System for...

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