Question about HP PhotoSmart 7760 InkJet Printer
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.
Turn off the printer.
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though.
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
Posted on Dec 04, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
SOURCE: My paper keeps jamming
Clearing paper jams
Paper jams can occur for a variety of reasons but are usually paper related. Follow the steps below to clear the paper jam:
Posted on Jan 08, 2008
check this out....when the printer reports the jam, open the paper tray very carefully and slowly.
Has the paper moved at all forward? Has it moved like 1/4 inch to 1/2 inch out of the tray?
If so, you probabaly need a torque limiter, no tools, $10 or so and a very very easy fix.
POBCM is very correct when he points out that the block/stop in the back of the tray moves when the tray is closed with too much force and this is the #1 cause most of the time.
You may see a "41.3" code displayed if the block is not up to the back of the paper and the paper is not all the way forward in the trays, and under the two metal clips at the front of the tray.
Posted on Mar 14, 2009
It isn't fixed yet, I have spoken to the shop I bought it from and I have got to take it back in for an exchange printer, they think it must be a manufacturing fault. Thank you for your help, how will I let you know if it works?
Posted on Jun 26, 2009
Unplug the power cord and while doing that make sure printer is powered on i mean do not turn off the printer using the power button. When you unplug the power cord than press and hold the power button for 30 seconds. Than release the power button and connect the power cord and then try to print.
Posted on Jul 22, 2009
Tips for a great answer:
Jul 06, 2011 | Epson Stylus Photo R220 InkJet Printer
What this light sequence means that the printer has a paper jam.
When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.
How to clear Paper Jam
?· Press Continue button twice quickly to see the secondary error code.
To get the secondary error codes
?· When the Error light (!) and Continue button lights are both on, a secondary error has occurred.
?· When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.
?· Press and release Continue button twice quickly to display the secondary error code light sequence.
Press Continue button to resume printing once all the jammed pages are cleared from the paper path.
We recommend that you clear the entire paper path when a paper jam occurs.
To clear a paper jam:
1 If you are feeding paper from a tray, remove the tray, and then remove any jams.
2 Open the front cover and remove the print cartridge assembly.
NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.
3 Remove any jams in the area behind the print cartridge assembly.
4 Lift the flap at the front of the printer and remove any jams beneath the flap.
5 Open the rear exit and remove any jams.
6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.
NOTE: The printer reprints the pages that caused the paper jam.
Jun 30, 2011 | Lexmark E232 Laser Printer
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response
Feb 21, 2011 | Brother HL 1240 Printer
Oct 11, 2009 | Canon MX300 Office All-In-One Printer
Sep 17, 2009 | Lexmark X4530 InkJet Printer
Jul 14, 2009 | HP PSC 2355 All-In-One InkJet Printer
Jun 14, 2009 | Brother HL-2170W Laser Printer
Aug 20, 2008 | HP DeskJet F380 All-In-One Printer
May 18, 2008 | HP Computers & Internet
270 people viewed this question
Usually answered in minutes!