Question about Dell 3100cn Laser Printer

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Dell 3110cn Error 024-695

The printer asks to load plain letter into the tray, and will not print. but the tray is loaded. Toner is full....paper sizes are set. Any ideas?

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  • Dianne64 Sep 22, 2008

    Error 024-965 Load Tray

  • Anonymous Dec 05, 2008

    I have the same problem with mine. We are working on getting the drawer replaced because the feeder assembly is our issue as well.

  • Anonymous Mar 27, 2009

    paper tray full.wont print.but it copies and recieves faxes

  • karlheinz192 May 05, 2009

    the 3110cn printer works properly....

    ...only with ubuntu and the rpm driver file he starts to print and stops after some seconds.
    The LCD delievers the message 024-965

  • Anonymous May 06, 2009

    024-695

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Hey guys. Dont assume i know alot about printers, because i dont, but after some looking around the loading tray i found the problem. At the right side of the loading tray, more towards the back, are 3 white plastic things that sorta stick out, however one of them on mine seemed broken and didnt stick out, these devices seemed to be attached to some sort of lever, anyways... i just stuck a compressed lump of foil underneath it to make sure it did stick out, not exactly the best of solutions but it worked for me :) . If you flip the printer upsidedown you can notice to which parts the white deivices correspond too. i hope this helps someone, and that it wasnt too confusing :P.

Posted on Apr 17, 2009

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Had the same problem and found the removable bottom 250 page feeder assembly to be the culprit. Sorry I did not trace the problem to a specific part on the assembly but was lucky enough to have a replacement unit.

Posted on Oct 30, 2008

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1 Answer

Every time I try to print to my Dell 3110cn printer, a message pops up stating "Load Tray 1 024965 Executive" Paper tray is full and inserted correctly...what do I need to do to make it print?


I would try two steps:
1) Check the "pending documents" for your printer and make sure the printer queue is empty - delete any pending document.
2) Check the printer settings and make sure the default paper type is not set to "Executive". You may also check this in the paper properties of the document that you want to print.

Apr 29, 2014 | Dell 3110cn Laser Printer

1 Answer

Printer i making a weird clicking sound. It won't print. It has error light On. Status: load tray 1 / Plain letter Toner level is 80%


check if there is a paper at tray 1. if so, may be the printer is unable to pick up paper due pick-up roller problem. try to remove the tray and look in the middle, there should be a rubber like roller. if its too glossy it cant pick the paper.

Sep 18, 2011 | Dell 1720dn Laser Printer

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Load Tray 1 Error Code: 024-965


you are using a wrong paper type setting, whenever in your "MS office" or "pdf reader" or others
if your printer uses letter, just set paper type as "letter" where you print the document, that should work.

Aug 26, 2011 | Dell 3110cn Laser Printer

1 Answer

We have a Dell 3010 that will not print anything after trying to print card stock. We get error codes 024-969. Even though it had paper it says to load the mpf


Hi,
Hit the "MENU" button, Scroll down to "Tray Settings", hit the center button "Paper type" will display, hit the center button again "MPF" will display, hit the center button again scroll to "Plain 1" then hit center button again.

http://en.community.dell.com/support-forums/peripherals/f/3528/t/19295553.aspx
Hope this has helped you... Thanks...

Jul 21, 2010 | Dell 3110cn Laser Printer

1 Answer

I can't get the Dell 3110cn laser printer to print A5 size (5.5 x 8) paper even though I loaded it in the tray. The printer asks me to load paper tray. I'm using Word 2003 on a Windows XP machine.


Go to the control panel and open tyour printer folder.

Right-click default printer and select properties.

sleect the paper tab and configure the printer to print on a size A5 paper.

Then click apply.

^_^

Jun 08, 2010 | Dell 3110cn Laser Printer

1 Answer

Prints 2 pages and says to load paper


Somehow after adding paper you changed the paper size to B5. Change it back to Letter and it should resolve your problems

Apr 11, 2010 | Dell 2135cn All-In-One Laser Printer

1 Answer

WHEN PRINTING - THE PRINTER SAYS TRAY 1 LOAD PLAIN PAPER, USE PLAIN EXEC INSTEAD? THE PRINTER IS LOADED WITH 8 1/2 X 11 LETTER SIZE PAPER.


You have the settinigs on the printer wrong. There are two things you need to do:
1. Open the tray and check that the paper guides are set to 8.5 x 11 (letter). There are both length and width guides in the paper tray, and EXEC size is quite a bit off from letter-it is more than 0.5 inch narrower than letter. It is also shorter than letter.
2. On the printer, use the settings button to navigate to the paper size. (The exact wording may vary; it's been a while since I worked on a 4050. It may be under print settings.) Once you find the paper size menu, configure tray 2-yes, I'm sure-to use letter size, any type. By the way, on HP lasers, tray 1 is the fold down tray on the front, tray 2 is the tray that will hold 500 sheets of paper and is the "drawer" that you load. Don't ask me why they use that numbering system.

Feb 11, 2010 | HP LaserJet 4050 Printer

4 Answers

Dell 3110cn - Load MPF 024-969 letter plain error msg


dell mfp laser 3115cn giving me 024-969 no paper detected

Oct 26, 2009 | Dell 3110cn Laser Printer

7 Answers

Dell 3100cn Printer will not print


I had to actually change the settings in Microsoft Word to resolve this problem.

If you go to page setup > paper source > there should be lists for "first page" and "other pages".

You can set this to "as per printer settings" and hopefully it should work.

childofsai

Jan 08, 2008 | Dell 3100cn Laser Printer

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