Question about Epson RX620 All-In-One InkJet Photo Printer

1 Answer

RX620 wont communicate via powered USB hub.

Does print independently (as a standalone) but after installing software, wont communicate via USB either way i.e. controlling printer from PC or scanning to PC. Message display on printer does nothing after pressing 'OK' button and B&W or Color Button. No movement of mechanism- appears frozen but will print normally as described.

Posted by on

  • Michael SHAW Sep 08, 2008

    Thanks for that 'totoman'. I fear I need to upgrade to XP w more RAM etc w 1/2 doz. USB sockets too. I got 3 printers via powered hub but no combination seems to work even after following your excellent suggestions. (2 work OK but not the RX620).

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 48 Answers

On a windows system, go to printers and faxes, delete all icons there. unplug the printer, reboot your computer, then as soon as your computer is up, connect the usb cable... now wait.....
after about 5 mins, check printers and faxes if it has an icon for your printer, if it does then print a test page, if it does not show an icon, try another cable, try another usb port or try it on another computer entirely...

Posted on Sep 06, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

My brother DCP-J140W won't scan. It keeps saying check connection but it is printing okay. Please help!


How is the all-in-one connected to your computer? The problem usually means that you do not have bi-directional communication between the printer and the computer.

If it is connected to your wireless network, did you ensure that the firewall allows the communication? (Some firewalls will automatically add the correct ports to the allowed list during the install of the full software.) For other firewall software or the less-complete install of the software drivers, you need to make sure that the port, 54925 , are allowed to access your computer for inbound and outbound network data. If adding that port is insufficient to allow scans to have bi-directional communication with the printer, also add port 137 (inbound and outbound). Since this step depends on your firewall, please add a comment with the firewall software on your computer. This is in the note in the Scanning section of the Brother Software User's manual for the DCP-J140W on page 35. This manual is available here: http://download.brother.com/welcome/doc002923/dcp140w_use_soft.pdf . An example of setting the Firewall rules for the Windows Firewall is shown starting on page 85 of the manual.

If your computer is connected to the printer via a USB cable, try a different (possibly shorter 6' or less) USB cable or a different port. If you have the printer connected to a USB hub, skip the hub and directly connect to the computer. Check if other devices work at the USB ports. Sometimes ports do fail; either they can't maintain the needed voltage or they don't keep the cable and pins properly aligned.

I hope this helps.

Cindy Wells
(I have seen the communication issues with stand-alone scanners as well. I saved a perfectly good scanner from the trash when the user failed to check if the scanner worked with other ports.)

Dec 16, 2013 | Brother DCP-J140w Wireless Compact Inkjet...

2 Answers

I have a citizen prolaser 6000 laser printer, it emulates HP Laserjet 3, I want to connect it to my laptop via a usb interface cable, currently it is connected to the printer port of a desktop (lpt1 for...


There is three things that you will need:
Proper port set up on laptop device manager (Check settings) LPT1 is for a parallel port - Need USB Correct Driver for the Citizen 6000 Pro Laser (Windows should auto install) Hub that will communicate via USB to the IEEE 1284 Printer via cable.
Driver Site: http://www.driverfiles.net/Printers/Citizen/Prolaser-6000-Printer-Driver/download/page,sh,38839,389,12,.html
I hate to suggest, but you may have to call Microsoft Citizen Tech Support for suggestions on the Hub that will communicate via USB properly. Check your manual for setup options.
TF


Jun 02, 2011 | Office Equipment & Supplies

1 Answer

We have windows XP OS, when the printer is connected through USB, the PC giving the error " one of the usb device has drawing more power from hub" even the printer is fully charged. i am unable...


Hi,

Ok this generally happens when there is a electrical short in one of the plugs or sockets of your computer.90% of the times its a hardware issue which obviously you need take it to a repair store.
However you can still try the following steps in order to fix the problem
First of all upgrade the BIOS,EMBEDDED CONTROLLERS and USB Drivers or Patches.
Don't use the device i.e. connect the printer directly to your PC or use an external hub with an independent power plug.
One last thing don't forget to uninstall and reinstall the drivers of your canon BJC 55 printer.
You can download the drivers and software from the following link-
http://software.canon-europe.com/products/0000411.asp

Hope this fixes your problem if it does'nt Please reply

Thanks and regards
Long live the geeks!!!

Dec 07, 2010 | Apple Canon BJC 55 InkJet Printer

1 Answer

How to fix message error 900.00 service RIP software on Lexmark c 530 dn


Does the error pop up when the printer is booting up, receiving information via network, connected via usb, or connected via parallel cable? It could be two problem. If it would post during printing, then it could be cause by a software or network problem. Test the printer in a standalone mode without any usb or network connection, if the error would post upon power up and without any network connection or usb connection then its a hardware problem. If it's a hardware problem, it would require a service call.

May 10, 2010 | Lexmark C530dn Laser Printer

2 Answers

Where can Iget drivers / software to use my RX620


Windows 7 will install its own driver for your Epson printer. If you have connected the USB cable, disconnect it for now.

With your computer on, power on your printer. Now plug in the USB cable. Win7 will automatically install a driver for your printer.

The Win7 compatible TWAIN driver and Epson Scan Utility software can be download from Epson support:

Epson Stylus Photo RX620 Downloads

Be sure to choose the file(s) for your Win7 version.

Jan 11, 2010 | Epson Stylus Photo RX620 All-In-One InkJet...

1 Answer

Scanning Problems


Solution This issue can be caused by the way the USB chips in the product and the USB chips in the computer interact, or it could be caused by an old version of the HP software and driver. First, make sure that the most recent version of the HP software and driver is installed on the computer, and then try testing the USB devices and ports on the computer. If the product still does not scan correctly, a powered USB hub might help resolve the USB communication issue. Follow these steps to test the USB connection and see if a hub is necessary. Step one: Make sure that you have the most recent version of the HP software and driver The HP software CD that shipped with the product frequently does not contain the most recent version of the software and drivers. To make sure that the software is the most recent version, download and install the most recent version of the software from the HP Web site. The software and driver downloads available from the HP Web site include a Basic Driver option and a Full Feature Software and Driver option. The basic driver is sufficient to perform basic printing functions with the product. The Full Feature option installs extra software to allow full use of all features available with the product. The Full Feature option also allows custom installation. Follow these steps to download the software from the HP Web site and install it on the computer.
  1. Click here to go to the HP Software Download Page .
  2. In the Enter a product number text box, type the product model name (for example, HP Photosmart C3180), and then click Submit (c01425574.gif ) or press Enter .
  3. Under Product search results , select the product model name from the list that appears on the computer.
  4. Select the operating system that is installed on the computer. The Select Software and Drivers page appears.
  5. If the Automatically check to see if you have the latest software and drivers link appears at the top of the page, click the link and then follow the on-screen instructions to check the software and driver version and update the software if necessary. If the Automatically check to see if you have the latest software and drivers link does not appear at the top of the page, continue with step 6.
  6. In the Driver section, review the list of available driver downloads, and then click the appropriate package.
  7. Click Download Only and then follow the on-screen instructions to download the software.
  8. To install the software, double-click the icon for the downloaded file and then follow the on-screen instructions to complete the installation. CAUTION: Do not connect the USB cable until prompted to do so during software installation. HP recommends using a USB cable that is less than 3 m (10 feet) long.If any firewall messages appear during installation, click Unblock or Accept or the installation fails.If the User Account Control screen opens, click Allow to continue.
Step two: Test the USB connection
  1. Disconnect all USB devices, such as printers, scanners, speakers, and cameras, from the computer except the mouse and keyboard.
  2. Connect the USB cord from the HP product to a USB port on the computer that is known to work correctly. Test the connectivity related functionality of the device (for instance: scan to file.)
  3. Print a self-test page from the product. NOTE: For information about how to print a self-test page, see the user guide for the product.
  4. Test the standalone functionality of the product by using the product control panel to scan a document or an image. NOTE: For information about how to use the product control panel to scan, see the user guide for the product.
  5. If the scan from the control panel works correctly, connect one USB device at a time to the computer and test the product by scanning from the control panel after each device is connected.
  6. If the product scans correctly from the control panel after every other USB device is connected, the USB connections are working, and you have resolved the issue. If the product does not scan correctly from the control panel or does not establish communication with the computer after a USB device is connected, the computer might not have enough power to run multiple USB devices. A powered USB hub might help establish or maintain communication between the computer and the product. Go to Step three: Use a USB hub.
Step three: Use a USB hub A powered USB hub might allow all the USB devices to receive enough power to run correctly and it might resolve USB communication issues between the product and the computer. Follow these guidelines when choosing and setting up a powered USB hub.
  • Make sure that the USB hub is a powered hub and the power adapter is included. Some powered hubs do not include the power adapter as a standard item.
  • When setting up the hub, it must be plugged into a power source.
  • Some hubs cannot handle more than four full-power USB devices, such as the HP product. To connect more than four full-power USB devices, use more than one powered USB hub. Most Windows computers can support a maximum of five USB hubs.
  • If there are multiple USB hubs connected to each other or if there are more than four USB devices connected to the hub, the issue might persist. Move the HP product to the hub that is directly connected to the computer USB port.
Workaround If these steps did not resolve the issue and purchasing a powered USB hub is not possible, the issue might be resolved by turning off the Preview option in the HP scanning software. NOTE: This workaround does not resolve problems scanning from the control panel. Follow these steps to turn off the Preview option.
  1. Click Start , click All Programs , click HP , and then click HP Solution Center . The HP Solution Center window appears.
  2. In HP Solution Center, click Settings and then select Button Settings .
  3. Clear the check box next to Show preview when scanning from the Scan Picture button and then click OK .
  4. Quit HP Solution Center and then try scanning again.

May 05, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

I just put new ink Cartridges but still wont print


Hello,

Most of the time the "problem communicating with the printer" message pops up on Lexmark X1185 series when the driver gets corrupted. The best fix for this issue would be to uninstall the software first. Try connecting the USB to a different USB port (Please avoid using USB hubs, if any) and then reinstall the software. This should normally fix the printer communication issues!

Good Luck

Dec 12, 2008 | Lexmark JetPrinter X1185 All-In-One InkJet

1 Answer

Not Showing In Printer List


that printer works well with direct printer to computer usb connection.

remove the printer from the printer list then connect the printer directly to the computer and add it again.

Sep 06, 2008 | Epson Stylus Photo R200 InkJet Printer

3 Answers

Canon mp610 scanning problem


The readme says that some USB hubs have an issue.

I was having problems and was connected via a hub. I removed the hub and connected the printer directly to the back of the PC and voila scanning is all good.

ALex.

Apr 20, 2008 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

Epson rx620 won't work with vista


Download Epson Vista print driver from web, delete old install/ print drivers, install new software driver package.

Oct 19, 2007 | Epson Stylus Photo RX620 All-In-One InkJet...

Not finding what you are looking for?
Epson RX620 All-In-One InkJet Photo Printer Logo

102 people viewed this question

Ask a Question

Usually answered in minutes!

Top Epson Office Equipment & Supplies Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18333 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you an Epson Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...