I will turn on my mp3 an it goes to the philip screen an it would just cut off.

Turn the MP3 player device on. The power button on most Philips MP3 players will be in the shape of a circle. The button will have a symbol that displays a circle with a slash through it. Hold this button down for approximately three seconds or until the MP3 player's screen begins to light up.

Power off your MP3 device. The same button that powers the device on will allow you to power it off as well. Press and hold the power button down until the screen goes blank. This will be your indication that the device is off.

Well its a software problem so try connecting it to your pc and format it....i think sa kinda virus affected your mp3 player

Install philips device manager that comes in the cd alongwith the player and then use the repair tab to repair the device

are yaar.....there is a hold or keylock button just unlock that....

I have magnavox mp3 player and it turn off as soon as I turn it on. Yes, new battery installed same problem.. Turn it on Magnavox sign is on as soon as button released turns off!

Change the backlight settings in the Settings menu of the GoGear if the music continues to play when the screen goes dark.

Otherwise, if the music also goes off when the screen goes blank, run a Repair in the Philips Device Manager.

Make sure hold/lock is not enagaged first.
Reset the player.
If that still fails, go to Philips website
enter your exact model #
download the updated version of the Philips Device Manager
run the Update function on the new Philips Device Manager

try upgrading the firmware of ur player
if ur player is touchscreen try turning off the device for some days

when this unit gets stuck on screen usually caused by not safely removing hardware from computer. in that mode you press power and vol + button at same time for a couple seconds and will reset. sofware available through philips website: http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=HDD060/17&slg=AEN&searchtxt=HDD0

In-warranty - call Philips
Out of warranty - call Philips for best repair/replacement prices

Option 2 - consult local yellow pages or Best Buy Geek Squad to see fi they will perform repair

Option 3 - get a new Mp3 Player - the cost of repair usually exceeds cost of gettign a new one.

-Tha Mp3 Doctor