Question about Compaq CD Drives
I've got an HP Pavillion a815n with a double layer 16x DVD/CD drive, neither of which will open when prompted (whether via the button on the tower or from My Computer). Any ideas?
Hi, it appears that CDW/DVDROM is only detected in BIOS but in normal windows. This is a known issue from Microsoft eventhough you are using Windows Xp or Vista the CDW/DVDROM is not detected and does not appear in My computer icon. This can be easily fixed by a registry tweaks.
Please click on this link http://support.microsoft.com/kb/929461/en-us and then delete the upper/lowerfilters which is blocking the CDW/DVDROM to appear on your windows.
Hope this helps!!!
Posted on Sep 18, 2008
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