Question about Dell Dimension 3000 PC Desktop

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Usb / driver problems

Ok i have a major mystery going on with my pc?

first of all last week, my pc wouldn't recognise my usb memory stick (normally does?) when my friend (who works professionally with pc's) tried to find out why it wasn't working - just coming up with the message "data invalid" on the install wizard, next minute my keyboard (also usb) wouldn't work. he got my keyboard working again eventually, but now when i start up my pc the install wizard automatically comes up for my keyboard and my webcam? if you go through the wizard my keyboard stops working, but if you click cancel it's fine and my webcam is not being recognised at all.

my printer - i have an "all in one lexmark 2300 series". i can photocopy using the button on the top of the printer, but the scan won't start up that way. i can scan if i go into "my computer" and through the icon there, but everytime i go to print my pc tells me i don't have a printer and when i go into "control panel" and try to go into "printers and faxes" it freezes!

whilst trying to reinstall my drivers for various things, i discovered my D drive won't play cd roms only audio cd's. so i went on the lexmark site and did the drivers from there, but still no joy?

Any suggestions? i'm on windows XP

Posted by on

  • joejoyce79 Sep 05, 2008

    Tried all that unfortunately, taking out and swapping usb devices about, it's not all of my usb devices being affected. my mp3 players work, my digital camera works and my mouse is fine?
    unfortunately when i bought the pc 2 years ago off dell windows XP was already on it and i don't have a disk? so can't reinstall windows?



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First unplug all the USB devices plugged into your computer except your keyboard. Then reboot. See if your keyboard gives you any problem. Then go into the device manager of control panel and check the USB section. See if there are any red "X" or yellow "!" showing up there which would indicate a USB bus problem. If there is a problem with the USB, delete them all and let windows re-install them. But this may not solve the problem if it is driver corruption. In this case, you should just re-install windows XP over itself.

If there are no problems with the USB drivers, plug the devices back in ONE AT A TIME. I suspect that one of them will cause the problem. If so, it either needs a new driver or it's kaput.

Your CD Drive problem may be a co-incidence....

Posted on Sep 05, 2008


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