Hopefully you didn't take it on a flight as sometimes they use bomb detecting equipment that subjects cargo to either high levels of radiation or high electro-magnetic fields. This can damage the equipment. It sounds like the processor is not running. There usually is a screen contrast control that can be turned enough that the screen appears blank, but usually you can get a sound out of the unit without reading the screen, Look in your user manual for a FACTORY reset or restore and pperform that procedure. If that doesn't work, then repair is in order. If unit has been vibraated during transportation, it is possible a cable has come off inside. Since you just bought this, EXERCISE you warranty immediately.
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