I have used my XM2Go in my office with an Altec-Lansing base and window antenna for several years and I occassionally use the unit in my car with a roof magnetic antenna. Recently the unit has experienced weak signal at the desk and then swithces back to channel 1. Over the weekend I tried to use it in my car and it could not find a signal when connected to the cupholder base. All connections seemed tight and the unit showed a signal before I set it into the base, but once in the base it lost all signal and displayed a message indicating no antenna connection. I am wondering if the tuner or antenna connection are going bad as electronics are wont to do. Is there a way to check or have it repaired? If the cost of repair is high, is there another unit which will utilize all of the accessories (desk speakers and car connections) that I already own?
Thanks for any helpful hints as I like the potential portability and feel frustrated.
I have the same exact problem. I took a small needle nose pliers and pressed the antenna connection on the TAO radio. I put it back into the cradle of my Altec Lansing amplified speakers. It works again. For how long we will see.
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Simple. Go to http://xmfanstore.com , click on "Antennas and Extensions" under "Shop Categories" on the left most side of the site; there you will find "XMFanStore XM2go Direct Connect Antenna Adapter" .
It plugs into the SIDE antenna port of your XM unit and you plug the antenna into that.
your antenna connection inside the unit is broken on the circuit board,i had one of these and repaired it numerous times by taking the unit apart and resoldering the connection at the board,also their antennas don't last long as far as the antenna plug end is concerned
Several possiblities: one: antenna really is bad - borrow a friends Sirius or XM antenna and plug it into the base and see if the message goes away -if it does, replace antenna; if not, then your 'dock' or base could be bad - try removing and reinstalling the radio or try another base. If another base and antenna don't solve it, then the radio is shot and it's time for a new one. Customer service will ususally give you a great deal on a new XM radio IF you agree to keep it for 1 year. Let me know how it goes.
Buy radio shack electronic contact cleaner (in a can) and spray a small amount on the male connector from the antenna wire, and spray a small amount on the male connector in the base of the Sportster that the sportster interfaces with. Place the antenna connector onto the base unit and remove it several times and swirl it while connected. Place the sportster into and remove it from the base several times. This usually will fix the issue. Sat signals are extremely sensitive to the slightest oxidation or dirt or whaterver on that tiny antenna connection point.
Don't use the wearable antenna - reputed to not work well - was not a good design idea - I don't think any of the other receivers have this feature if that tells you anything. Record music you like on the myXM feature, and play that when you would otherwise want to receive on the antenna. If you are listening to live news, etc, there may be no good solution. (I have read there is an antenna headset, but don't know much about it, but some reports that it works.)
The unit has an internal antenna (that is really poor) that is activated when you unplug the external antenna. This is why you get some signal when you unplug the unit.
I assume the problem is the antenna itself.
My suggesion is that you charge up the unit, take it to a place that sells XM equipment AND has a demo unit working. Be sure to take your docking station with you (it has the plug in for an external antenna). Ask the sales rep to please connect your unit to an external antenna to test your unit as you are trying to determine if your antenna is bad. If it works, you need a new antenna (cable may be cut on the inside or antenna may have water/weather damage). If it does not, then there is an electrical issue inside the unit and the unit itelf will need replacement/repair.