Question about AT&T Partner 18 Phone (315805B)

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"0" selection not retrieving voice messages

One of our employees is unable to check his voicemail. When he is asked to press "0" to retrieve a message, pressing the button just takes him back to the main menu. Please assist! Thank you!

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Need to change the dial 0 time out code to ext 10 or call service operator.

Posted on Sep 03, 2009

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Thank you for your interest in TracFone Wireless. We are responding to
your recent inquiry.

TracFone Wireless would like to take this opportunity to apologize for
any inconvenience this issue may have caused you.
Your voicemail box has been reset. To set up and retrieve voicemail from
your TracFone:

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Your temporary password can be 0000, 1111, 9999, the last 4 digits of
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1. From your landline phone, dial your TracFone Number.
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Please note, if this procedure does not resolve this issue, we would
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