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Laptop won't shut down. It goes through the motions, I press start, shutdown, shut down and it tells me windows is shutting down, screen goes black, then it reboots and wont turn off. I have to pull the plug out (if wired) or remove battery.

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Hold down the power button for 10 seconds

Posted on Sep 05, 2008

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Try this, go to control panel, select Power Options, make sure the section that says "When I press the power button" it says shut down the computer.
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