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i bought a new map on the tomtom website and after that my tomtom one xl is refusing to work. so i am also wondering what happened to the map as i paid for it!
i bought a new map on the tomtom website and after that my tomtom one xl is refusing to work. so i am also wondering what happened to the map as i paid for it!
AnonymousFeb 28, 2009
tried to update my tom tom1xl, but when i did it shows a big red cross against the memory card.
tried to update my tom tom1xl, but when i did it shows a big red cross against the memory card.
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If you wisely made a backup of your device using 'Tom Tom Home', use the 'RESTORE' option!
Otherwise try 'Tom Tom Home' while connected to the Internet and select 'Update' my One: it should re-load and update all missing components (including the MAP) that your machine is allowed to have.
This problem is due to the memory card not containing the TomTom application or map. To update the application onto the memory card, Connect the device to your computer. Open the TomTom Home application. Click on 'Update My Device'. This should then install the application onto the SD card. Alternativly, you could perform all the steps above without the SD card in the device, this will install the application onto the internal memory. Note: you may also need to install your maps, voices, etc after you update.
Have you gone to the tom-tom web site and downloaded the Tom Tom home? If not I would recommend that first. There are many upgrades and additions there. But I do not believe you can update the 300 without being connected to your computer via usb cable and being on the tom tom site with tom tom home downloaded.
Hope this helps
I was able to speak with Tech Support at Tom Tom and got sent some links for solutions to these problems. I was able to solve the problem following directions from this website. Without that response of the support person to this specific problem, I would still be without my new GPS system. Turned out that there is a conflict with the MAC OS and updates to Tom Tom, but there is a solution to this that worked for me.
If you get the continual red circle with blinking "X" and recently tried updating either your maps or most recent app, here are the two web links that will solve the problem:
www.tomtom.com/10324 (to disable SPOTLIGHT from causing a conflict on the Tom Tom ONE)
www.tomtom.com/9091 (general info for removing software and re-installing software to the Tom Tom ONE)
Do the disabling of SPOTLIGHT first, then remove and re-load software for Tom Tom ONE. Good Luck. This did the trick for me.
if this is very new construction i would say with in the last couple of ears it will not be updated on the newest map for awhile and maybe longer if you are in a rural area
i bought a new map on the tomtom website and after that my tomtom one xl is refusing to work. so i am also wondering what happened to the map as i paid for it!
tried to update my tom tom1xl, but when i did it shows a big red cross against the memory card.
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