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make sure that the cd-rw/dvd-rom burner is getting enough consistent power test all leads that are attached to the cd-rw/dvd-rom burner including electical extensions and make sure they have a secure connection or just replace them there might bebad/faulty hope this helps
It's common problem with combo drives in notebooks, they don't seem to last long.
Go to my computer>properties>hardware>device manager and look down the list for your cd/dvd drives and click the '+' sign then highlight your dvd drive and right click to delete.
Restart the pc and windows will find the drive again automatically and install the drivers.
If the problem persists the laser is faulty in the drive and the drive will need to be replaced.