Question about Brother MFC-7820N Printer
My MFC-7820N is working fine. I can fax to a regular fax number, but when I try to fax to an eFax number, a fax connection is not completed. I can hear the fax tone start after the second ring but then it drops, it does not continue to make connection and I don't hear the fax connection tone as I hear when faxing to a regular fax machine. This same sending feature was working fine all along but suddenly started acting up recently. I have already changed the Compatablity to Basic and I continue to have the same problem of not able to send a fax from the MFC-7820N to an eFax number.
I've had the same problem before. I don't know if it will solve your problem directly but I can offer a work around or two.
1. I have an efax number but with a company called callwave.com , I fax stuff to other customers using callwave and my MFC 7820n completes each fax successfully. So if you can get yourself a callwave efax number you can fax to yourself and forward fax as an email to your intended party.
2. Or, you can use your mfc 7820n to scan your fax docs as a pdf directly to your computer and then emailing them to your intended party.
Unfortunately it might be a brother issue because at the office when I use the hp fax machine instead of the brother machine, the hp faxes to efax numbers without a problem.
Posted on Oct 22, 2008
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