Question about Dell Inspiron 6000 Notebook

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Laptop reading dvd only

Unfortunately my laptop is not reading any audio cd nor any softwares cd. however it is working fine with DVD ..could you please help what i should do...reminding in mind it is both a cd and dvd player

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The majority of the time when the drives stops reading either CD's or DVD's, it's a failed reader board in the drive. The drive has two reader boards in it, one for CD's, and one for DVD's, one can go out and the other will work fine because they are two separate boards or reading systems. It's common for the CD board to go out and leave the DVD intact, simply because the CD board has 10 times more use. Most likely you will have to replace the drive, however, there are a couple of other things that can cause it to do this, they are rare, but still occur occasionally. Start by uninstalling the drivers for the CD/DVD drive from the device manager, then reboot. The machine will find the drive automatically, and reinstall the drivers. If it's a glitch, this will cure it. You can also try a lens cleaning kit. You can get one at Walmart or Bestbuy for around $10. It's extremely rare that a dirty lens would cause this, but it won't hurt to rule it out. If these don't work, then unfortunately, your only option is to replace the drive.

Posted on Sep 05, 2008

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dot.gif Unable to read a CD-R or other recordable disc. Question: Unable to read a CD-R or other recordable disc.
Answer: Unfortunately this can be a difficult question to answer because of the amount of potential reasons for this issue to occur. Below is a listing of several steps and recommendations that can be taken to help identify the cause of the issue and/or resolve this issue.
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Pre-mastering/Mastering Software Pre-mastering software can sometimes produce incorrect tracks due to bugs. An incorrect ISO image could be generated, or incorrect sub header codes could be recorded in the case of Mode 2 discs. A good way to check whether the incompatibility problems lie with the originating software or with one of the other causes listed above is to test the same disc on several CD-ROM drives. If one drive is capable of reading the disc back correctly, chances are that the problem was not in the mastering, but is one or more of the other factors listed.
Disc is a recordable disc that the drive or player does not support Verify the drive supports the recordable media you are attempting to read. Below are some situations to watch out for.
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  • CD-RW in CD-R or CD-ROM drive - CD-R drives are incapable of reading CD-RW drives. If you are using a CD-RW disc verify the drive is a CD-ROM or CD-R drive is capable of reading the disc.
  • DVD recordable discs - If you have a DVD recordable disc and are unable to get it to read verify that the DVD drive is not a Gen 1 DVD drive and/or that it supports reading the DVD recordable media you are using. Additionally a standard CD-ROM, CD-R, CD-RW, etc drive is not able to read DVD discs.
Disc was created incorrectly Make sure you're creating the disc properly. For example, a common mistake users make when creating audio CD's that they can listen to in their computer, car, or home stereo is burning the MP3 files or other files directly to the CD as a Data disc and not an Audio disc. All this will do is burn the data files to the disc and not create an audio disc. This may allow you to listen to the audio files in the computer but will not allow you to listen to the music in the majority of other CD players unless they support MP3 format.
Disc or DVD contains media content not supported by the player Not all home entertainment DVD players are capable of supporting and playing all the different formats movie files and audio files are stored in. Make sure the format or codec of the movie or audio file you're saving to the CD or DVD is supported by the DVD player. If you're computer is capable of playing the files off the DVD but your home entertainment DVD player is not able to play the file it's likely you're encountering this issue.
Bad disc If after reading through the above recommendations you still continue to have the same issue it's possible that the disc is a bad disc. Try re-burning the disc and if possible try a different type of recordable disc.

Computer DVD Support

Click on the above link should get ya back up and going/Good Luck....Please dont for get to Vote.Thank you.

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