Question about Frigidaire FRT15B3A Top Freezer Refrigerator
I started having problems with my refrigidaire in July 2008. I have a warranty and refrigidaire has sent a contractor out at east 5 times and refrigidaire still not working properly. One minute it freeze my food next day it's defrosting it. Knats start forming up when the refrigidaire part get warm. They finally decided after the 5th call to review the work the contractor has done to repair it to decide if the are going to replace it.
huuum At your service!
YES YOU GOT A LEMON!
WATCH MAGIC AS I TURN YOUR LEMON INTO A CHERRY!
Here is what you must do!
I do this a lot for my customers!
We are a family business for over 65 years
You get together all the service invoices and organize your self with the sales slip and service slips and call Frigidaire.
Ask customer service for a supervisor!
Then we are going to get them to do a whats called a "PUSH-PULL"!!!!!
You tell them when you bought it and how many times service has been to your rescue! With documentation of dates
Be calm, nice and reserved! BUT FIRM!
You want them to replace this lemon with a brand new machine!
IT'S EASIER TO KEEP THE CUSTOMERS YOU HAVE THAN FIND NEW ONES TODAY!!!!!!
EVERY DAY GE OR SOME OTHER MANUFACTURE ASKS DEALERS TO DO A , "PUSH PULL".
THEY PAY US TO ORDER AND DELIVER AND PICK UP THE LEMON FOR RETURN TO THEM!
NO COST TO THE CUSTOMER!
Not even delivery.No matter what the dealer says to you about money! No money, honey! Got me?The companies forbid the dealers from taking any money from the push pull customer !
They pay us!!!
Unless you want to tip the guys on the truck.
All will be right!
They will replace it!
JUST , NO MATTER WHAT HAPPENS CALM, SMOOTH, QUIET, AND HAVE A NICE PLEASANT ATTITUDE. ANGER GETS US NOTHING! IF SOMEONE WILL NOT PLAY BALL, YOU POLITELY ASK FOR THE SUPERVISORS SUPERVISOR!
AND ASK THEM TO SPELL THEIR NAMES AND ID # TO YOU SLOWLY!! THEN WRITE THEM DOWN!
I LOVE THIS!
PLEASE GIVE ME THE BEST RATING HERE ON FIXYA.COM BEFORE YOU SIGN OFF!
We started with appliances 65 years ago and still sell them TOO!
Posted on Sep 20, 2008
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Posted on Jan 02, 2017
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