Question about Frigidaire FRT15B3A Top Freezer Refrigerator

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Refrigidaire needs replacing

I started having problems with my refrigidaire in July 2008. I have a warranty and refrigidaire has sent a contractor out at east 5 times and refrigidaire still not working properly. One minute it freeze my food next day it's defrosting it. Knats start forming up when the refrigidaire part get warm. They finally decided after the 5th call to review the work the contractor has done to repair it to decide if the are going to replace it.

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  • 750 Answers

Dbrown319,

huuum At your service!

YES YOU GOT A LEMON!
WATCH MAGIC AS I TURN YOUR LEMON INTO A CHERRY!

Here is what you must do!
I do this a lot for my customers!
We are a family business for over 65 years
READY??
You get together all the service invoices and organize your self with the sales slip and service slips and call Frigidaire.
Ask customer service for a supervisor!

Then we are going to get them to do a whats called a "PUSH-PULL"!!!!!

You tell them when you bought it and how many times service has been to your rescue! With documentation of dates
.
Be calm, nice and reserved! BUT FIRM!

You want them to replace this lemon with a brand new machine!
UNDER WARRANTY

IT'S EASIER TO KEEP THE CUSTOMERS YOU HAVE THAN FIND NEW ONES TODAY!!!!!!
EVERY DAY GE OR SOME OTHER MANUFACTURE ASKS DEALERS TO DO A , "PUSH PULL".
THEY PAY US TO ORDER AND DELIVER AND PICK UP THE LEMON FOR RETURN TO THEM!
NO COST TO THE CUSTOMER!
Not even delivery.No matter what the dealer says to you about money! No money, honey! Got me?The companies forbid the dealers from taking any money from the push pull customer !
They pay us!!!
Unless you want to tip the guys on the truck.

All will be right!
They will replace it!

JUST , NO MATTER WHAT HAPPENS CALM, SMOOTH, QUIET, AND HAVE A NICE PLEASANT ATTITUDE. ANGER GETS US NOTHING! IF SOMEONE WILL NOT PLAY BALL, YOU POLITELY ASK FOR THE SUPERVISORS SUPERVISOR!
AND ASK THEM TO SPELL THEIR NAMES AND ID # TO YOU SLOWLY!! THEN WRITE THEM DOWN!
I LOVE THIS!

MY COMPLIMENTS,
BLESS YOU!
huuum

PLEASE GIVE ME THE BEST RATING HERE ON FIXYA.COM BEFORE YOU SIGN OFF!


We started with appliances 65 years ago and still sell them TOO!

Posted on Sep 20, 2008

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Hello redwood City
Welcome

You said,
Your Kitchenaid Superba KSRG25FKBL15 has bad tasting water and ice cubes. You replaced the copper tubing which delivers the water to the fridge and that didn't help. You replaced the copper tubing again with plastic tubing...no better. Any suggestions? Your tap water doesn't taste this bad.You bought a Kenmore french door fridge with water dispenser in the door in July 2008. The fridge has a filter. A few weeks after the fridge came the water and ice started tasting really bad, unlike any bad water taste I have ever tasted. And your tap water is fine. The bad taste appears to be random. Sometimes you get a cup full of nasty water and sometimes it tastes fine.

First you must know you have a 1 year warranty and can have them come out to fix anything, no charge.If it persists. You will have to get tough and you , MUST INSIST THEY REPLACE YOUR FRIDGE


When installing the water line these were a part of the directions!
Did you do this before connecting the water line to your fridge?
"Place the free end of the tubing in a container or sink, and
turn ON the main water supply. Flush the tubing until water is
clear. Turn OFF the shutoff valve on the water pipe. Coil the
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Whirlpool remedy
Off-taste, odor or gray color in the ice
1.Are the plumbing connections new, causing discolored or
off-flavored ice? Discard the first few batches of ice.
2.Have the ice cubes been stored too long? Throw old ice
away and make a new supply.
3.Does the freezer and ice storage bin need to be cleaned?
See “Cleaning” or “Ice Maker and Storage Bin.”
4.Has food in the freezer or refrigerator been wrapped
properly? Use airtight, moisture-proof packaging to help
prevent odor transfer to stored food.
5.Does the water contain minerals (such as sulfur)? A filter
may need to be installed to remove the minerals.
6. Is there a water filter installed on the refrigerator? Gray or
dark discoloration in ice indicates that the water filtration
system needs additional flushing. Run additional water
through the water dispenser to flush the water filtration
system more thoroughly (at least 2 to 3 gal. [8 to 12 L] or 6 to
7 minutes initially). Discard discolored ice.

Let me know what works,
Thank You ,
HUUUM!!

Please remember to leave a rating.





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