I started having problems with my refrigidaire in July 2008. I have a warranty and refrigidaire has sent a contractor out at east 5 times and refrigidaire still not working properly. One minute it freeze my food next day it's defrosting it. Knats start forming up when the refrigidaire part get warm. They finally decided after the 5th call to review the work the contractor has done to repair it to decide if the are going to replace it.
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Re: refrigidaire needs replacing
huuum At your service!
YES YOU GOT A LEMON! WATCH MAGIC AS I TURN YOUR LEMON INTO A CHERRY!
Here is what you must do! I do this a lot for my customers! We are a family business for over 65 years READY?? You get together all the service invoices and organize your self with the sales slip and service slips and call Frigidaire. Ask customer service for a supervisor!
Then we are going to get them to do a whats called a "PUSH-PULL"!!!!!
You tell them when you bought it and how many times service has been to your rescue! With documentation of dates . Be calm, nice and reserved! BUT FIRM!
You want them to replace this lemon with a brand new machine! UNDER WARRANTY
IT'S EASIER TO KEEP THE CUSTOMERS YOU HAVE THAN FIND NEW ONES TODAY!!!!!! EVERY DAY GE OR SOME OTHER MANUFACTURE ASKS DEALERS TO DO A , "PUSH PULL". THEY PAY US TO ORDER AND DELIVER AND PICK UP THE LEMON FOR RETURN TO THEM! NO COST TO THE CUSTOMER! Not even delivery.No matter what the dealer says to you about money! No money, honey! Got me?The companies forbid the dealers from taking any money from the push pull customer ! They pay us!!! Unless you want to tip the guys on the truck.
All will be right! They will replace it!
JUST , NO MATTER WHAT HAPPENS CALM, SMOOTH, QUIET, AND HAVE A NICE PLEASANT ATTITUDE. ANGER GETS US NOTHING! IF SOMEONE WILL NOT PLAY BALL, YOU POLITELY ASK FOR THE SUPERVISORS SUPERVISOR! AND ASK THEM TO SPELL THEIR NAMES AND ID # TO YOU SLOWLY!! THEN WRITE THEM DOWN! I LOVE THIS!
MY COMPLIMENTS, BLESS YOU! huuum
PLEASE GIVE ME THE BEST RATING HERE ON FIXYA.COM BEFORE YOU SIGN OFF!
We started with appliances 65 years ago and still sell them TOO!
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Julie, I don't have a solution to this problem, but as of yesterday, I am having the exact same problem. The top shelf is as warm as the air outside of the fridge and the shelves below are cool. All of the food on the top shelf spoiled. We purchased the fridge in July 2007 so mine is also about the same age as yours. We called Sears and were told no one could come out to service it for a full week AND it is no longer under warranty (warranty expired in July 2008) which is totally lame considering the fact that it's a nearly $3k fridge. I'm very disappointed in Sears and doubt I'll be buying anything from them again.
We ended up unplugging it, waiting 30 seconds and plugging it back in and overnight, the top shelf is cool again but I'm not comfortable with not looking at it further to ensure it doesn't happen again. If you got your problem solved, can you please share what the issue/solution was? Thanks!
ck your FAN in back of freezer / and also the dampner in top of fresh food area . if these ck ok the pc board needs replacement ( called the jaz board . ) the jazz board is verry common for your problem .. mm.
the damper control is not working let me tell you what to do the air that comes from the freezer block if you can get to the damper you will see it have a get rool a piece of paper between the body of damper and the get flap and have it open if the refrigerator side start cooling is the damper control i am sure about that is the damper control
You said, Your Kitchenaid Superba KSRG25FKBL15 has bad tasting water and ice cubes. You
replaced the copper tubing which delivers the water to the fridge and
that didn't help. You replaced the copper tubing again with plastic
tubing...no better. Any suggestions? Your tap water doesn't taste this
bad.You bought a Kenmore french door fridge with water dispenser in the
door in July 2008. The fridge has a filter. A few weeks after the
fridge came the water and ice started tasting really bad, unlike any
bad water taste I have ever tasted. And your tap water is fine. The bad
taste appears to be random. Sometimes you get a cup full of nasty water
and sometimes it tastes fine.
First you must know you have a 1 year warranty and can have them come out to fix anything, no charge.If it persists. You will have to get tough and you , MUST INSIST THEY REPLACE YOUR FRIDGE
When installing the water line these were a part of the directions! Did you do this before connecting the water line to your fridge? "Place the free end of the tubing in a container or sink, and turn ON the main water supply. Flush the tubing until water is clear. Turn OFF the shutoff valve on the water pipe. Coil the copper tubing."
Whirlpool remedy Off-taste, odor or gray color in the ice 1.Are the plumbing connections new, causing discolored or off-flavored ice? Discard the first few batches of ice. 2.Have the ice cubes been stored too long? Throw old ice away and make a new supply. 3.Does the freezer and ice storage bin need to be cleaned? See “Cleaning” or “Ice Maker and Storage Bin.” 4.Has food in the freezer or refrigerator been wrapped properly? Use airtight, moisture-proof packaging to help prevent odor transfer to stored food. 5.Does the water contain minerals (such as sulfur)? A filter may need to be installed to remove the minerals. 6. Is there a water filter installed on the refrigerator? Gray or dark discoloration in ice indicates that the water filtration system needs additional flushing. Run additional water through the water dispenser to flush the water filtration system more thoroughly (at least 2 to 3 gal. [8 to 12 L] or 6 to 7 minutes initially). Discard discolored ice. Let me know what works, Thank You , HUUUM!!
Try damper part number W10167268 from Whirlpool. They re-engineered the part, it's works different. Whirlpool issued a bulletin to servicers, but won't cover it under warranty (I have tried for many customers) "A bulletin is NOT a recall"
camp, see if your model starts with 106.65812, Serial beginning with EP or ER. If so it may be the air tower. They had a service flash out on this line but the closest I can get to your model number is 106.65824. E-mail me at firstname.lastname@example.org with the complete model and serial and I will see if I can help you. If your model doesn't start with 106, repost with the correct one. Catriver.