Question about HP Officejet 6310 All-In-One InkJet Printer
I'm not able to load the drivers for scanner and rest on my desktop connected through network.
The software takesup a lots of time and never gets loaded up.
Try a complete uninstall:
Unplug the USB cable from your PC.
Go to Control panel add or remove programs. and delete all the entries you see for HP.( If it promts a restart do not restart now)
Then open my computer> C:drive> Program files> and delete the HP Folder only (not Hewlett Packard)
Then Open C:drive> Program files> Common Files and then delete HP and Hewlett Packard folder.
Then Go to C:Drive> Windows> Temp and empty the temp folder as much as you can.
Then go to Recycle bin and empty recycle bin.
Then Insert the All-In-One CD and cancel the installation process.
Open the content of the CD> and open Util folder> Then CCC> Then click on Uninstall_L4 and follow the on screen process.
After all restart the computer.
Now if possible try downloading the print driver from HP website and install the same:
Then Click on download only and then install it from there.
Then click on download only and try installing the same
Posted on Sep 22, 2008
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