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You can purchase a replacement shoulder harness by visiting your local stockist or by contacting Bebecar direct on 01692 408807. You can find you local stockist by visiting the Bebecar website http://www.bebecar.co.uk/stockists/stockists.htm
For spare parts you'll need to either contact Chicco direct or pop into a local stockist of Chicco products who should be able to order the spare parts in for you. Make sure you know the model or at least have a picture of the item so they know which one you need.
Chicco U.K. Ltd Prospect Close M. Lowmoor Road Industrial Estate KIRKBY IN ASHFIELD (NOTTINGHAMSHIRE NG. 17 7 LF) (0044) 1623-750870 (0044) 1623-723880 (fax) email@example.com
Spear & Jackson FAQ Question: Is there a parts stockist in my area?
Answer: Einhell UK operate a mail order system for shelved spare parts & accessories. There are currently no other Einhell spares stockists in the UK.