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Re: Stuck in sleep mode
You can control the power saving timeouts. Try turning them all off to make sure it is not badly configured software (power settings menu).
If that does not help and you are sure you are not bumping the keyboard shortcut for suspend then I think you should return it and complain about the DVD.
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Press-hold the Home button (big circle below the screen) and the Sleep/Wake button (on top of the iPhone) simultaneously.
Continue holding both buttons (Ignore the "Slide to power off") until the iPhone shuts off and begins to restart.
You may let go when you see the silver Apple logo.
You have completed a hard reset successfully.
Don't be alarmed that it takes quite a while to load from the Apple logo to the main screen. This is normal.
If this does not work, put into recovery mode and restore from itunes. Step One Open iTunes and connect the iPhone to your Mac.
Step Two Press and hold the Home button and the Sleep/Wake button at the same time.
Step Three As
soon as the screen goes black release the Sleep/Wake button. Continue
holding the home button until you iTunes pops up a message telling you
that it has detected an iPhone in recovery mode.
This problem was driving me crazy, until I found a solution.
This is what you need to do.
When the tray is open grab the flap door that goes up when the dvd goes in. Hold it down as you the DVD tray goes in. (Its spring loaded) This allows you to have direct access to the front of the tray even when the DVD goes all the way in. Hold the tray in with your finger by pushing in firmly on the far right corner of the DVD tray. The DVD tray will try and come out, continue to hold it in while pressing the eject button on the remote. If you are firmly pressing in on the right corner of the tray it should only take a few times of pressing eject when you see the Disk symbol on the screen and you will here the DVD start loading. When you know that it is starting to load release the front door flap. You can then use the DVD player as normal.
Unfortuntely you will need to do this each time a DVD is loaded.
This is not a good sign and one of the most common causes with this device. I could tell you a series of troubleshoot.If that would not work, device needs to be send for repair.
Have you tried a hard reset? Hold the Home and Sleep buttons together for 10-15 seconds, until you see the Apple logo come up on the screen. You may need to do this while the phone is plugged into it's charger or a computer, so that it has power. Usually If it's stuck at that screen, and holding the buttons together for 10-15 seconds didn't help, then there's a hardware issue, and it will need to be replaced.
However, try few more steps
1. Connect to iTunes via USB. Do not disconnect for rest of these steps. iTunes may appear frozen or stuck with spinning beachball....this is okay, do not Force Quit iTunes. I tried a few times w/o it being connected to iTunes and it doesn't work. 2. Once connected, hold Home + Power until screen blinks then Apple logo comes back up. 3. Wait until Apple logo dims slightly (~5 minutes or less). Do NOT reboot until the apple logo dims. 4. Hold Home + Power again until it reboots and Apple logo comes back up. 5. After 2 min or so, the phone may vibrate once or twice. Continue waiting for the full 5 min until Apple logo dims slightly. iTunes at this stage MAY recognize the phone...do not sync or do anything in iTunes. 6. Hold Home + Power for the 3rd time until it reboots. Phone may vibrate again after 2 minutes or so. Eventually you'll break into your Home screen.
Or 1. Remove Sim Card 2. Hold in 'Home' button and 'On/Off' button together until Apple logo appears 3. Replace Sim Card 4. Hold in 'Home' button and 'On/Off' button together until normal phone screen appears.
Disconnect you phone from your pc leaving the wire connected to your phone not your pc. open itunes hold sleep wake button + home button until your screen goes blank... let go of sleep wake button and continue to hold home while plugging back into pc... should take about 15-30sec and itunes will see your phone in restore mode
IF THIS NOT WORKING
Try rebooting you phone by plugging it into the charger & turn wall socket on
If that also does not work then you need to take it the apple store.. They will replace it or service it.
Shut down the computer (complete power off, not restart) Hold down the left button (Apple mouse?) Push the power button Keep holding the mouse button down until it either ejects or the grey pinwheel appears. (It's not an instant process)
Usually, eject/F12 will open the drive up. If that does not work try. Open terminal and use the command "drutil tray eject"
You can also try command-option O + F and type"eject cd"If none of this works your drive may be bad or the power cord is loose. You will need to open it up or seek professional service.
The electronic procedure: Switch off the unit at the wall plug. On
the front panel, hold in the <RECORD> and <EJECT> buttons
at the same time, and keeping them held, switch on the power at the
wall again. Keep holding the buttons until the disc tray opens.