Question about HP OfficeJet 4215 All-In-One InkJet Printer

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Hp 4215 all in one

I an send fax but i can't recieve it

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Hi,

Go to Menu and than go to Fax setup. from there Go to Error correction mode and make sure it is off.

Try this and reply.

Regards,
Lalit

Posted on Sep 09, 2008

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May i know if you do have an answering machine that is connected on the line??is your line is just a regular phone line??

send me feedback for more troubleshooting instruction...

Posted on Sep 05, 2008

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I can receive fax but cannot send fax on my HP 4215 xi


Check telephone out going, add std code, check FAX facility in your telephone connection

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But let me thing clear the telephone line which you have has definitely some disturbence

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Try this web link ;---


http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01667035&cc=us&lc=en&dlc=en


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1 Answer

HP OfficeJet 4215 can not send fax


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Plug in a telephone on the cable from the wall.
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1 Answer

I can send faxes, but cannot receive faxes.


Thank you for specifing your connection>

When you have a shared fax line it is import to have a Distinctive Ring Pattern which will differenciate the type of ring patter to recieve voice calls and Fax message.
All You need to do is get a distinctive ring pattern from your telephone service provider (AT&T) and setup your fax machine as per the ring pattern provided by your service provider.

All you need to do is set your rings to answer in youe phone to Rings 4 in your Phone.

Then in the All-In-One Go to menu / Setup> Press the right arrow key and locate basic fax setup> Press Ok and set the Ring Pattern to Number 5 or 6> Press Ok and cancell to come to the main menu
Then in the All-In-One Go to menu / Setup> Press the right arrow key and locate Advance Fax Setup> Locate Distinctive ring pattern and set it to the ring pattern which your Telephone service provider has alloted i.e Single Ring, Double Ring or or Triple Ring (Whichever is applicable)> Nd press Ok and cancell to come to the main menu.

Then you will be able to receive fax message voice cals and voicemail without any interuption.

Good Luck

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1 Answer

How to fax


You would need to connect a phone line from the appropriate port on the all-in-one to an open phone jack in order to make faxing work. If that's a problem, you can use the scan feature and send docs by email as a workaround. If you want to get incoming fax service, though, you will need the phone line connected to the unit.

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