Question about Canon PIXMA MP210 Photo All-In-One Printer

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Printer says ink cartridge not recognized.

We regularly refill the ink cartridges on our printer with refill packages, and we've done so a handful of times with no problem, but with our most recent refill we've gotten this repeated error message that won't let us print. A window pops up saying:

"The following ink cartridge cannot be recognized.
Black

Printing cannot be executed because the ink cartridge may not be installed properly or may not be compatible with this printer.

Install the appropriate ink cartridge.
If you want to cancel printing, click Cancel Printing."

The only button options are the Cancel Printing, and an About Ink button that only gives the cartridge model, so it will not let us print at all. We haven't changed the cartridges we use, and we tried reinstalling the printer drivers, but there's been no luck.

Any help would be greatly appreciated! Thank you~

Posted by on

  • webwolf404 Sep 22, 2008

    I have the same problem HOWEVER I just installed my printer and am using the ink cartridges that came in the packaging. These should be fine right? Or could they be dried out? Please help! I shouldn't need to buy new ones I have literally just opened this printer.

  • jomjervycha Feb 01, 2009

    please help me i got the same problem...

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  • 48 Answers

Take the black ink cartridge back to the person who refilled it. The Microchip that's on the cartridge was not reset properly that's why the printer is returning that error.

You can try some steps before you take it to them to verify it.
1: reseat (take out and put back in) the cartridges into place
2: buy another black cartridge just to check if it will be recognized by the printer, if it does recognize it we know the cartridge is defective. If a new cartridge is also not recognize, start to check your warranty option with the manufacturer...

Posted on Sep 05, 2008

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