Question about Whirlpool ED5FHEXMQ Side by Side Refrigerator

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Whirlpool Side By Side Refrigerator

My fridge started making bubbling or running water noises recently. Its loud and NOT normal.
What is it?

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  • 166 Answers

1. How do I get repairs done under warranty?

* If your refrigerator is under warranty, you must use an Authorized Service Company.
An Authorized Service Company can be found by using our Service Locator. Enter your zip code on the Service Locator to get a listing of available service companies in your area.

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2. How do I order parts?

* Parts can be ordered through an Authorized Frigidaire Parts Distributor.
An Authorized Parts Distributor can be found by using our Parts Distributor Locator. Enter your zip code on the Parts Distributor Locator to get a listing of distributors in your area.
* You can call our toll-free number to order parts (credit card orders only.)
Please call 800-599-7569 M-F 9:30am - 5:30pm.

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3. Noises / Sounds.

* Dripping sound.
During the defrost, water draining from the freezer section will drip into the pan by your compressor in the back and bottom of your refrigerator.
* Air rushing or blowing.
There is a fan in the freezer section and in some models in the back and bottom of your refrigerator to circulate air. This is a normal sound.
* Louder when starting or coming on.
Compressor operates at a higher pressure when first starting and noise should disappear as refrigerator continues to run and balance pressures.
* Popping, crackling, or sizzling about once a day.
If your model is self-defrosting, the defrost system utilizes a heater to remove the ice and frost from the freezer coil. During this period you will hear some expansion noises as heat is applied to the coil and you may experience some sizzling sounds as the melting water drips on the heater.
* Running water.
If you have an ice maker equipped model, the ice maker will call for water as the old batch of cubes is ejected and the ice maker starts to make more cubes. This will last for about 10 seconds and is normal.
* Vibrating or rattling noises.
The following can be sources of these noises:
1. Dish vibrating on shelf - move dish slightly.
2. Floor is uneven or cannot adequately support refrigerator. Use shims or extra support.
3. Items on top of refrigerator are rocking. Place a pad under the item or remove.
4. Refrigerator is not level. Adjust leveling legs or rollers as needed. Add shims in the back if floor is not level from front to back.
5. Refrigerator is touching wall or cabinets. See your owner's manual for space requirements.
* Snapping or clicking sound.
If your refrigerator is equipped with an ice maker the water valve will snap on when the ice maker is calling for water. This is normal. In some cases you may not have the water connected to your ice maker and the sound will be greater. In these cases, pull the wire signal arm (bail arm) on the ice maker in the up position to turn your ice maker off until the water supply line is installed.

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4. Taste and odors.

* Ice or food has a bad taste or odor.
Ice and uncovered foods can pick up odors or taste from strong smelling foods in the refrigerator or freezer. Cover foods tightly and discard old ice.
* Ice tastes like plastic.
Plastic water lines will give off a taste when first used. It takes one or two containers of ice for plastic to stop leeching. Discard initial container of ice after installation.

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5. Ice maker - not making any ice.

* Freezer may not be cold enough.
Temperature must be 5 F. or colder to work properly.
* Water supply valve may be blocked or restricted.
Supply valve must have a 1/4" opening for water to fully supply ice maker. Many self-piercing valves do not have this big of an opening. Replace water supply valve with one that has a 1/4" opening.
* Water supply valve may not be open.
Find and open the supply valve.
* Wire signal arm on ice maker is in the up position.
This position shuts off the ice maker. Pull wire arm (bail arm) down to start ice making.

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Posted on Sep 05, 2008

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1 Answer

Panel between fridge and freezer very hot and no sound at all


Hi: Its just a coincidence you noticed it then. It is usually hot. It's the reverse side of the refrigerant (the hot side.) If you lived in a humid area the fridge would sweat. Water would run down between the doors. I live in a dry climate so no worries. Older fridges used an electric heating element to keep them dry. They also had an energy saver switch to turn it off. As Whirlpool uses the hot side of the refrigerant they don't use additional power to run the heater. Actually the heater is called a mullion heater. Nothing is wrong with your fridge. I'll look over my shoulder for angry retailers. Hope this helps, Jeff.

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  3. Compressor won't run or it is "clicking' on and off
  4. Cleaning the condenser coils
  5. Can my fridge be moved on it's side?
  6. Defrost drain freezes and then overflows
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  9. How refrigerators work
  10. How a common defrost cycle works
  11. How to change a common condenser fan motor
  12. How to reverse the refrigerator doors on your refrigerator
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  14. How to change a common Whirlpool evaporator fan motor
  15. How to install or remove common shelf supports
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  20. My fridge is running but not cold enough  - with Frost free repair information as well
  21. My refrigerator is leaking water inside the fridge
  22. My fridge is leaking onto the floor
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  2. Common frost free fridge parts learn "what" is called "what" before starting your repair
  3. Compressor won't run or it is "clicking' on and off
  4. Cleaning the condenser coils
  5. Can my fridge be moved on it's side?
  6. Defrost drain freezes and then overflows
  7. Freezer door pops open when I shut the fresh food door
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  11. How to change a common condenser fan motor
  12. How to reverse the refrigerator doors on your refrigerator
  13. Help for storing an appliance
  14. How to change a common Whirlpool evaporator fan motor
  15. How to install or remove common shelf supports
  16. How long can I store food in my frost free refrigerator freezer and how?
  17. I heard a sizzling noise inside my freezer section and it looked like something on fire when I opened the freezer door. What should I do?
  18. I feel heat or warmth around my refrigerator doors...help!
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  21. My refrigerator is leaking water inside the fridge
  22. My fridge is leaking onto the floor
  23. My fridge is freezing things
  24. My fridge makes a bang noise when it shuts off
  25. My Frost free fridge will not run at all
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  29. Mending a crack in the refrigerator liner
  30. New adaptive defrost information
  31. Ohm meter testing a start capacitor
  32. Odor complaints with your fridge
  33. Replace a door gasket on a refrigerator
  34. Sample wiring diagrams
  35. Stainless Steel Cleaning
  36. Some help for an Amana refrigerator fan motor that will not run
  37. Will my freezer or refrigerator work ok in my garage?
  38. Whirlpool built refrigerator defrost timer installation help
  39. Water line "Y" hose for icemaker broken helps

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  2. Common frost free fridge parts learn "what" is called "what" before starting your repair
  3. Compressor won't run or it is "clicking' on and off
  4. Cleaning the condenser coils
  5. Can my fridge be moved on it's side?
  6. Defrost drain freezes and then overflows
  7. Freezer door pops open when I shut the fresh food door
  8. GE Arctica repair tips...frost free trouble, freezing food, ect new25.gif
  9. How refrigerators work
  10. How a common defrost cycle works
  11. How to change a common condenser fan motor
  12. How to reverse the refrigerator doors on your refrigerator
  13. Help for storing an appliance
  14. How to change a common Whirlpool evaporator fan motor
  15. How to install or remove common shelf supports
  16. How long can I store food in my frost free refrigerator freezer and how?
  17. I heard a sizzling noise inside my freezer section and it looked like something on fire when I opened the freezer door. What should I do?
  18. I feel heat or warmth around my refrigerator doors...help!
  19. Important Disclaimer
  20. My fridge is running but not cold enough  - with Frost free repair information as well
  21. My refrigerator is leaking water inside the fridge
  22. My fridge is leaking onto the floor
  23. My fridge is freezing things
  24. My fridge makes a bang noise when it shuts off
  25. My Frost free fridge will not run at all
  26. My fridge is making   screeching/squeak noises
  27. My GE SxS fridge door has dropped and/or won't open or close properly
  28. My water dispenser has white flecks in the water...what's up?
  29. Mending a crack in the refrigerator liner
  30. New adaptive defrost information
  31. Ohm meter testing a start capacitor
  32. Odor complaints with your fridge
  33. Replace a door gasket on a refrigerator
  34. Sample wiring diagrams
  35. Stainless Steel Cleaning
  36. Some help for an Amana refrigerator fan motor that will not run
  37. Will my freezer or refrigerator work ok in my garage?
  38. Whirlpool built refrigerator defrost timer installation help
  39. Water line "Y" hose for icemaker broken helps


    click on the required option.



Feb 20, 2009 | Kenmore Refrigerators

1 Answer

Panel between fridge and freezer very hot and no sound at all


Dont know about the noise prob. but I can help with the over heating cabinet. Your condensing coil is dirty and needs cleaned. it is located under your refrigerator or behind the back panel. You should use a brush and vac. it out. Air must travel through the tubing freely in order to cool properly. It should be easy to find following the tubes coming out of your compressor.

Dec 29, 2008 | Whirlpool 25.6 cu. ft. Side-by-Side...

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Hotpoint side by side has recently bugun making a lot of noise


Check for frost in the freezer compartment that may suggest a defrost problem which would cause it to run for extended times and make more noise. The other possibility is that if the fan is making a up and down type of noise, it will need a new fan in the freezer section due to a faulty bearing in the motor.

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2 Answers

Whirpool Refrigerator Making Loud Noise


I have the same problem. 3 years old fridge. Under warranty?

Aug 08, 2008 | Whirlpool GC5SHEXNS Side by Side...

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