Reset printer, perform a NVRAM INIT
Turn off powerswitch- press and hold * and Menu/Enter on keypad of printer - While continue holding down buttons, turn on the powerswitch.. after a few moments it will begin to beep and say "perminante storage init" release the buttons and wait for the unit to re-initialize.
As always when perform a disc reset, you loose your settings.
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79 errors are usually firmware related on newer HP models. Disconnect any USB or Network cables and power cycle the printer. If it will come to read, connect a USB cable from the printer to a computer with internet connection. Then you want to go to www.hp.com and search for the current firmware for your model which will be a program you download and run and it will automatically update your printer. Also ensure that if you are connected to a network that you clear all print jobs from any computers that might print to this printer.
Disconnect the Universal Serial Bus (USB) cable from the back of the product, but leave the product turned on. Open the cover of the product and remove the print cartridges. Close the cover and wait for the Insert Ink Cartridges message to display. Disconnect the power cord from the back of the product and wait for one minute. Reconnect the power cord. If the product does not automatically turn on, press the Power button. Open the cover and reinsert the print cartridges. Close the cover. If prompted, print a calibration page. Reconnect the USB cable, and try to print a print job from the computer.
Try printing a job from a different software program. If the job prints, go back to the first program and try printing a different file. (If the message only appears with a certain software program or print job, contact the software vendor for assistance.)
If the message persists, try the following:
Reseat or replace the interface cable and cycle power.
Remove the DIMMs one at a time and cycle power.
Try using the parallel interface, if possible.
With the EIO cards removed from the printer perform a cold reset:
Remove any accessory, including the HP Jetdirect card.
Turn off the printer.
Hold down the GO button while turning on the printer.
When the printer displays COLD RESET, release the GO button.
Hi, first; lets’ start from scratch.Turn off your (Computer), turn off the (Printer), unplug the printer from the power outlet; do not make any changes to the computer.Disconnect (all) the printer cables from the computer; reconnect the cables to the computer, and plug in to power outlet. Turn on the computer (first), turn on the printer. Go to; Control Panel, (Hardware and Sound), click Printer; if the Printer is present; click to open,Properties, click (Drivers): Update Drivers. Restart computer.Thanks paul7of9
Hi, what you want to do is, first; (shutdown) your Scanner, next (shutdown) the computer. Disconnect the scanner, and unplug it from the outlet. Disconnect scanner cables from the computer; Note: do not change anything on the computer. Reconnect cables to the computer. Plug scanner back into the power outlet; turn on computer, turn scanner on. This may clear the (Freeze); but the (Error) might appear again. Thanks paul7of9
The service error refers to an hardware issue with the printer.. U can try the following step,if this didnt resolve the issue only option is servicing.
1. Unplug printer.
2. Press and hold SYMBOLS & ENTER/MENU.
3. Continue to hold down the buttons while you plug back in the printer, through the entire
4. When display reads PERMANENT STORAGE INITIALIZE or HP LASERJET 3200
release the buttons.