Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Freezer and refrigerator are not keeping cold

Hi...we recently were given a used Jenn-Air side by side refrigerator Model #JCB2389ARS with a few problems. The temperature for the freezer and refridgerator don't keep constant temperature...either it's too cold or too warm in BOTH compartments. One day it's freezing the produce in the crisper on the refrigerator side and the next it's thawing out ice cream in the freezer compartment (as it is now :( what could be the problem as we do not have the owners manual (by the way...how can we obtain one?) AND how do we fix it? Both compartment get warm. I can unplug the main control board for a few minutes then plug it back in and it will work for a few days

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The thermostat controler is most likley bad this is where you set the temp with the knobs you can find the parts online with the model number please rate- jeff

Posted on Sep 05, 2008

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