Question about HP PSC 2175 All-In-One InkJet Printer

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Cartridge Jam I just recently recieved the printer from my boyfriends mother because it was just sitting around her house & I was in need of one. However I plugged it in and it tells me " Open door...Cartridge Jam..Fix & then press Enter." My boyfriend & I have both opened the door took out the cartridges and looked them over & put them back in & shut the door & tried to print and copy & the messages pops back up again. anyone know what I can do to get this problem fixed??

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The only thing you can do with this is make sure that there are no foreign objects that could be blocking the movement of the cartridge head. And when you insert the cartridge back, make sure you hear a clicking sound on both the cartridge and the cartridge cover when you insert it. Power down then power back up... make sure all covers are closed when you power back up. If it gives the same message, the printers sensors may be bad and it will require service or replacement. So, check with your manufacturer for warranty options.

Posted on Sep 05, 2008

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